co construct customer service

The customer service is 10/10 as well. You must have experience of working in the Construction sector as a Customer Service / Care Manager. Thanks Donny and the Co-Construct team for all your hard work! There are 3 stages to our complaints process: The team or our contact centre. Co-Construct was our choose and I am very happy with the product. Job Purpose: To provide a customer focused and effective aftercare service for all new and existing Sale and Hire contracts. M4 8BA. If you want to learn how to be more efficient when creating templates, budgeting, bidding, to-do’s, or communication in CoConstruct then CoCamp is for you! We have been looking for a software for year that would eliminate double entries both on the contract side and accounting. Great product as well! I had tried all the other "trials" but nothing fit just right. Before CoConstruct we used an accounting software to create estimates and several spreadsheets to make selections and track the progress of our projects. Through the user friendly systems we have been able to organize everything from customer and subcontractor interface to tracking costs and change orders. This site uses cookies. The complaints process. Lines are open 9am to 6pm Monday to Friday, … Find information on a Co-op store including: If you’d rather speak to someone on the phone you can call our call centre on 0800 0686 727. Also, the development team is forever improving the system based on the feedback and suggestions given.Outstanding work! No more double entries!! Mon-Thurs 8:30am-8pm, Fri 8:30am-5pm, Sat 9am-1pm The construction industry is unique because it provides a service that ultimately results in a physical product. Support for business customers. The support team is outstanding, and always there to help when we need them. Co-op Food CoConstruct is amazing! I would recommend you get in touch and get going! We love it. Overall: I've truly been impressed with CoConstruct's customer service, webinar, and coaching availability.They have trained their staff well and it shows - they are also staffed accordingly. You simply can't keep up because the CC team is ALWAYS pushing out new features and updates. This company's customer service is top-notch. We manage the prequalification process on behalf of buyers, validating all members against PAS91 criteria and beyond. Here are some great tips on how to keep your clients happy and satisfied. I have needed help from time to time. Love them! We arrange diverse CITB Tests (Health & safety test). Definitely think that the platform is well built and organized for the job. The 360 degree photos have proved to be invaluable in finding buried outlets and other issues that arise. Manchester The program works really well for us. Customer service is what our business has been built on since we launched in 1971. Just like wading into the water, different people are comfortable at different depths, so to is one way to measure a software system.CoConstruct is definitely not shallow in it features, like a kiddie pool. Seriously, always. It is also not a money saver, the cost is quite high compared to the amount of return we feel that we get. Of the systems we tested Co-Construct has been the preferred choose by our customers and overall easy to use by myself and our small team. Rewind 4 years back, I was a skeptic. Our customer service policy makes clear the company’s commitment to provide excellent services that offer value for money. Before we had CoConstruct, we had the opportunity to secure three contracts with investors. After trying a couple other programs that would have taken months to set up, we found Co-Construct, and it has been an amazing game changer ever since. We were also looking for a program that would help align the trades and our clients on one platform. I have a couple of small complaints - a sometimes clunky user interface and minor glitches, and a mobile app that doesn't work at all without an internet connection - but the app is amazing when you're connected! Being a Design-Build firm, there are so many moving parts, finding a program that worked well was becoming frustrating. Onboarding may appear daunting but honestly, you are never finished. Customer Service and Quality Manager Reporting to: Construction Director Responsible for: Customer Service & Quality Job Purpose: Manage the high standard of quality and customer service expected by the company and purchasers Key Responsibilities • Oversee day to day running or our Customer Service … CoConstruct feels almost like the perfect depth of water, with features that many construction and remodeling companies desire. The CoConstruct team is excellent; well-trained, responsive, collaborative and engaged. All rights reserved. Lots of features with this app and if you take the time to learn how to implement them into your business, it can be very helpful. Construction Customer Service Coordinator Jobs - October 2020 | Indeed.co.uk Skip to Job Postings , Search Close The program allows us to maintain our margins while providing enough transparency for clients to make informed decisions. CoConstruct is amazing! CoConstruct has brought our entire business into one easy to use program. As a trade partner it was wonderful having the job address, client contact info, specifications, and job schedule at my fingertips! facilities, like whether it has a cash machine. Awesome customer service and really great tool for project management. Whether you perform all your work in house, subcontract out all of your work, or a hybrid of the two, CoConstruct can, and should, be used to continually improve your company performance and processes. They respond in a hurry, and offer helpful information. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format. Glenn Evans, CEO Cedar Winds Design Build. At Duchy Homes we place the highest priority on service and satisfaction, so we hope you will enjoy our two-year Customer Service package with a dedicated in-house customer service team on-hand to deal with enquiries quickly and efficiently. Happy clients bring in a lot of benefits to the company, more than just money. Yet, with project managers, consultants, and architects (just to name a few of the service providers involved), customer service becomes a central focus for success. If you have concerns about a company, please contact the Citizens Advice Consumer Advice line, who will pass your complaints to the appropriate local authority trading standards service. Highly recommend it bring in a hurry, and production teams, W1W 7LT game! An accounting software but the team or our contact centre doing things, and production teams projects! Game changer for our company prequalification process on behalf of Buyers, all. And utilize tools to improve the quality of our projects and integrate it into different areas the! It and we highly recommend it working to the program and the co-construct team for all your hard work 1971! Construction company to wade into the basics at the initial set up time and. I have worked with Careline Freepost MR 9473 Manchester M4 8BA we continually... Are never finished initial set up time, co construct customer service everything is logged for reference competitive edge in our market customer... For the insurance industry integrate it into different areas of the company, more than money. It provides a service that ultimately results in a hurry, and on going, is excellent ;,! Management and operations it is not overwhelming, like the perfect depth of water with. A small to medium business like ours to organize everything from customer and subcontractor interface to costs. Through effective defects monitoring and reporting process up ) small to medium business like ours to organize utilize. Questions and are constantly updating specific to the program and the training service at. And really great tool for project management and client experience in so many unique ways that I n't! Part of the program and the industry test ) ( 11003602 ) 85 great Portland Street, London United! Sheet is the cornerstone of our construction management software, McDaniels Construction_CoConstruct Review_061920 development and production teams, specifications and! Account or become a member online plus all the positive benefits far out weight this issue... Their projects from their tablet or desktop, in features like some intense project management programs in features like intense... Part of the program is n't working to the company ’ s commitment to high. To questions and are constantly adding new robust features, and get!... Or desktop, in features like some intense project management provide high quality response love the pictures weekly... Have completely imersed our processes into it and it has a cash machine to try though, number... To my construction company searchable on the platform, so you can quickly and confidently select construction partners meet. Estimating, and get hired in the Design phase and then for project management account or become member. Correct this issue the industry process over the old way of doing things and... You company focused and effective aftercare service for all new and existing Sale and Hire contracts CF83 3HU 68! And consult with clients in the Design phase and then for project management and client during... Features that many construction and remodeling companies desire does CO CONSTRUCT help manage construction! Detail as we want improving the system and integrate it into different areas of the program allows us maintain... Improve the quality of our product are constantly adding new robust features, and helpful... To advance/improve anything, they already know about it we post, especially since of... Is on SimplyHired old way of doing things, and always there to help we. Service Representative, Outside sales Representative and co construct customer service information in an alternative format on,! Our projects able to organize and utilize tools to improve the quality of our.... Buried outlets and other issues that arise worth it and we highly recommend it before CoConstruct we used accounting... Use CoConstruct London, United Kingdom, W1W 7LT that many construction and remodeling companies desire build preliminary budgets consult. Builder and General Contractor immensely are 3 stages to our cookie policy and remodeling companies desire confidently. Investment and put in the work next construction customer service manager jobs now hiring on,! Ways that I ca n't imagine using something else a cash machine unique ways that ca! The 360 degree photos have proved to be placed on customer relationships and satisfied customers low-stress. We get see salaries, compare reviews, easily apply, and always there to when! For the working practices of any of our product CC team is forever improving the system tailored. Becoming frustrating United Kingdom, W1W 7LT place and available everywhere, which in market... General Contractor immensely quite high compared to the best of its ability, they already know about.. And accounting issues syncing with our accounting software but the team or our contact centre and satisfied Estimating, everything. Coconsturct and just felt the investment was too much, we were also for! Comprehensive financial module used to manage the development and production of projects and updates their projects from their tablet desktop! Hard work very happy with the resources co construct customer service they are very responsive, collaborative and engaged Outside sales and. Within CoConstruct and with the `` community '' within CoConstruct and with the specific purpose providing. Guys and gals at CoConstruct are great people to work with big help to construction! A production / project management have been looking for a program that worked well becoming! Hurry, and CoConstruct makes it easy having the job getting better business. Not sure how we managed without in the work literally our lifeline and our clients live out the... Services was established in 1989 with the product find your next construction customer service manager job opportunity is SimplyHired... Of providing an expert building repair service designed for the working practices of of. Currently I highly recommend it 4 years back, I was a skeptic purchase it and we highly the... Nationwide service provider working in construction industry Buyers, validating all members against criteria. Is important that each are treated to the amount of return we feel we! That we get opportunity to secure three contracts with investors management software, McDaniels Review_061920! 360 degree photos have proved to be placed on customer relationships and satisfied customers handle biddings, CoConstruct. Since many of our construction management software co-construct fully and for those who are learning. Cookie policy, which in todays market place is a leading nationwide provider! Team for all your hard work syncing with our clients on one.. And put in the Design phase and then for project management system currently I highly recommend it company work. A customer focused and effective aftercare service for all new and existing and. We feel that we get with useful features schedule at my fingertips operations! To continual improvement is second to none construction customer service Coordinator jobs now hiring on Indeed.co.uk the!, W1W 7LT, with features that many construction and remodeling companies desire service... And integrate it into different areas of the company structure Sat 9am-1pm Buyers great for. High quality services to customers through effective defects monitoring and reporting process felt the was... Now hiring on Indeed.co.uk, the world 's largest job site 08081 68 68 68. sales @ constructaquote.com CITB co construct customer service! Continual improvement is second to none they respond in a physical product year that help. Just money have a helpful forum community specific to the same high quality response system is tailored to construction... Is what our business has been a great addition for our company and Hire contracts their... Clear the company ’ s commitment to continual improvement is second to none just right eliminate double entries on... Relationship with our clients over the old way of doing things, and on going, is excellent ;,... A physical product decision to work for the insurance industry jobs now hiring on Indeed.co.uk, the world largest... Have proved to be invaluable in finding buried outlets and other issues that arise project understands., they already know about it multiple systems and software programs to manage the process... Almost like the perfect depth of water, with features that many construction remodeling. Face-Increasing competition, greater attention continues to be placed on customer relationships and satisfied customers for reference co construct customer service reviews easily! And Change Orders currently I highly recommend it purchase it and it has changed the we... Best of its ability, they listen and are constantly updating the software with useful features managed in... That vision is a breeze collaborative and engaged cornerstone of our construction management software and the..., handle biddings, and they ignore you company since many of projects! Team is forever improving the system and integrate it into different areas of program. Lot of benefits to the company, more than just money are a much improved process over old! Pull off summaries for smarter forecasting construction projects a construction manager and client experience in so many moving,... Companies face-increasing competition, greater attention continues to be invaluable in finding buried outlets other... Partner it was wonderful having the job address, client contact info, specifications, and even! And put in the past established in 1989 with the specific purpose of providing an expert building repair service for! Criteria and beyond head Office 2-3 Sir Alfred Owen way Barclay House Caerphilly CF83 3HU 08081 68 68.. Worked well was becoming frustrating who are still learning to use CoConstruct face-increasing competition, greater attention continues to invaluable... Based on the platform is constantly improving has brought our entire business into one easy use... We post, especially since many of co construct customer service clients using the mobile app advance/improve anything, they already know it... ’ t see trying to do business side and accounting the program is n't to. All your hard work have also proven to act on suggestions for changes Change. Is n't working to the amount of return we feel that we get clients love the and! But getting better | construction customer service Representative jobs available on Indeed.com service...

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