complaints against pacifica senior living

To date, a check for the credit has not been received. They were very nice and I had no problems with them at all. Required me to keep my personal phone on and with me when I was off the clock. The staff have done such a great job keeping her and everyone at the facility safe and healthy and happy and really care about all the residents. Business Profile Pacifica Senior Living Skylyn Adult Family Homes Contact Information 1705 Skylyn Dr Spartanburg, SC 29307-1077 Visit Website (864) 582-6838 Customer Complaints 7 3 complaints. Were still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Veteran Status. I put my trust and faith in their years of focusing their legal ability in only one field and that has proved to be 100% effective. The residents are very close in relationship because it is a smaller community and that is nice. BBB ratings represent the BBB's opinion of how the business is likely to interact with its customers. We are grateful to Pacifica SLPV for taking much of our worry and stress away as our moms dementia continues to progress. Mr. Mascillino suffered a fall that resulted in a hip fracture while at the facility as the staff failed to supervise him properly. There weren't openings in the severe unit, so the people that had gotten worse were stilll in the mild unit. State assisted living databases are best used when one has already selected a community and they just want to make certain that that community has no major history of resident neglect. 65% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Pacifica Senior Living employees rate their compensation and benefits as 3.1 out of 5. The above prior lawsuit information is for informational purposes only and does not constitute legal advice. Even though we haven't been able to see her until this last week with all the covid stuff, we have seen updates and pictures on Facebook and that have really been a blessing. If you or a loved one resided or currently . |, Palm Beach assisted living abuse attorneys. The letter went out to about 1,900 Californians a few weeks ago from law firms bringing a class-action suit against one of the country's largest assisted-living . Games and television are offered in the main area, since my mom has been a loner this should be good for her and hopefully shell explore the beautiful green lawn area thats easily accessible to her, with gazebo and chairs and occasional visiting tortoise My mom means the world to me and Im very much at peace having her here. Saying that interpretation services would be charged to the prospective resident or his or her family. Unfortunately, this is a paid service and many communities have no reviews. All of the residents and staff are new being tested, and positive cases quarantined in the hospital. He went from being at home in my care, to two different places in less than a month. 94577, Copyright Pacifica Senior Living San Leandro, Equal Opportunity HousingHandicap Friendly. Does anyone in here work at Concentra Urgent Care? There are three methods by which one can evaluate the quality of care and the quality of life in general in assisted living. This time they are giving her the runaround. She really has blossomed since being there. What techniques does Pacifica Senior Living Paradise Valley use to support memory care residents during mealtimes? We specifically like the cottages, and that the Residents are able to walk around safely inside and outside. Find out everything you need to know about Pacifica Senior Living. Of course he was free of the virus and Pacifica took us in during this difficult transition. From my initial visit something told me this would be a good place for my mom. Pacifica Senior Living Paradise Valley Offers Assisted Living and Memory Care 34 Reviews 16621 N. 38th Street, Phoenix, AZ 85032 (800) 385-2527 Claim Caring.com Listing Summary Reviews Costs Photos Amenities Description Map View Photos Top Nearby Assisted Living Adagio ALH $$ Get Cost Details 1 Review Chateau of Arcadia One can search by location or residence name for complaints, and can see whether or not they were substantiated. The activities are great, modern music is being played during entertainment. BBB seeks and uses information directly from businesses and from public data sources, BBB assigns ratings from A+ (highest) to F (lowest). Each state is divided into territories and has a lead ombudsman serving that area. According to anonymously submitted Glassdoor reviews, Pacifica Senior Living employees rate their compensation and benefits as 3.1 out of 5. Copyright 2023. You should not act or rely on any of the information contained herein without seeking professional legal advice. PCA Personal Care Assistant (Current Employee) - Hemet, CA - February 14, 2023 What is the best part of working at the company? Take 30 seconds to, Pacifica Senior Living has an overall rating of 3.3 out of 5, based on over 303 reviews left anonymously by employees. Own an assisted living facility? The staff knows each resident's specific needs (medical, physical, emotional, personal preferences, and comfort) and they strive to meet those needs. -Focused on the negative, Publishes surveys and enforcements if available. -False reviews exist if not verified, -Time consuming to access reports Employees also rated Pacifica Senior Living 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities. The food is fine, and the dining areas in each cottage were remodeled. BBB Business Profiles may not be reproduced for sales or promotional purposes. (855) 481-6777 MODESTO, Calif. The State of California has issued several dozens of citations against a Modesto senior facility. Heidis positive attitude toward the current and future is truly a blessing. There are good people, working for a horrible company. We provide our members with lorem ipsum placeholder benefits summary. 0 complaints closed in the last 12 months. Your receipt of such information does not create an attorney-client relationship with this law firm or any of its lawyers. Pacifica Senior Living Get personalized guidance Start now for free For pricing & availability (866) 212-8633 With more than 40 years of senior living industry experience, Pacifica Senior Living provides independent living housing, assisted living, memory care, respite care, and adult day care options at its modern communities. Despite all of the variables that can affect the price, Pacifica Senior Living has some of the most competitive pricing across the board. I also really like the building, it is pretty much brand new, clean and very nicely decorated! Where my mom is right now, they mixed the residents who still function well with people whose dementia is a little more progressed. Pacifica San Leandro is really a good place to live. During the same survey, AHCA surveyor saw that one of the facilitys nurses failed to assist one out of three sampled residents with their medication as required. Sixteen senior living communities operated by multiple companies are facing lawsuits from a consortium of nonprofit fair housing organizations for allegedly not providing interpreters or other aids when testers posing as deaf prospective residents or family members called or visited. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Calarogas brochure slogan says, serving you and your family. It is hard to believe that Calaroga sincerely pursues a goal of serving anything other than its own interest, because if they were sincere Calaroga would not bait families with small half-off rent incentives, only to gouge the family at the end in circumstances like these. Well guide you through the process. What places are near Pacifica Senior Living Paradise Valley or within walking distance for assisted living residents to enjoy? They were finishing up, and people were taking their plates away. Our mom has been there now just under a couple of months. I give 5 stars (more if I could) to Senior Justice Law Firm for their competence, integrity, compassion, and understanding of my situation. Were disappointed that the NFHA has chosen to proceed with litigation instead of engaging in a dialogue so that we can discuss matters important to them.. They dont pay vendors! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Lawsuits and Deficiencies Against Pacifica Forest Trace in Lauderhill. Breakfast is cooked each morning in the cottage's kitchens according to the resident's request. The food looks amazing as well and all the staff are so friendly. These and other factors make comparisons between assisted living communities nearly impossible. BBB is here to help. One can search by name or location and view the Inspection Summary reports that contain complaints, results and plans of correction. To watch how Erin interacts with the residents and their pleasant response to her puts me at ease she is very thorough. We 465 people like this I do not have anything negative to say about Pacifica for my sister it has worked out perfectly. One can simply visit any of number of websites that offer reviews and search for their community of choice. The caregivers are friendly and take great care of my mom. BBB Business Profiles may not be reproduced for sales or promotional purposes. And I thought she was going to a better place turns out that is not the case at all. Through its homeownership, credit access, tech equity, education, member services, public policy, community development, and enforcement initiatives, NFHA works to dismantle longstanding barriers to equity and build diverse, inclusive, well-resourced communities. I have often eaten with her in the dining room. But in all states that make the information available, a clunky and confusing database search is required. Note that complaint text that is displayed might not represent all complaints filed with BBB. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Fit snugly but comfortably against the side of the face be . Our experience has been that the caregivers and admin staff are kind and competent people. Page Reviewed / Updated October 19, 2020, Speak with a Senior Care Expert Today (For Free), Approaches to Assessing Assisted Living Quality, -Fast and easy access to information Pacifica Senior Living insights Based on 582 survey responses Areas for improvement Fair pay for job Trust in colleagues Overall satisfaction Ithaca been a pleasant experience. I can't say enough good words about Pacifica Memory Care! They were serving lunch at the time in the dining room with the cooks. The complaint against Pacifica was filed by NFHA in the United States District Court of the District of New Mexico. Feb. 14, 2020. My mom had balance and mobility issues and Pacifica obtained an order for in house physical therapy. Tori was so kind and welcoming and made me feel confident that my Uncle would be well cared for and loved. There were other incidents of resident on resident assault detailed in this survey. The staff is great there, and there is a three patient to two staff ratio. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. This place makes me feel at home and I feel connected with my childhood friends. Does not publish inspection information online. What should caregivers and potential residents know about Pacifica Senior Living Paradise Valley? Use or replication of this content by other web sites or commercial entities without written permission is strictly prohibited. The Pacifica is the cleanest, and they were the most professional. They have different function levels, so in her function level, she could walk around without being restricted and get back in the building. My husband has mid-stage dementia. Complaint Regarding Deficiencies Dated 5/24/2019. Nurses are very helpful and the entire staff is very pleasant. Although staff believed his conduct was harmless, other residents had expressed they were somewhat fearful of that resident. Anyone know of good continuing education courses for a nephrology family nurse practitioner? Hey everyone! During his residency at the facility, the facility allegedly failed to provide sufficient staff on hand, thereby endangering the residents and also failed to provide a reasonable level of care to Mr. Marcus. My sister is younger, but has reasons why she needs to be in assisted-living right now, one of them is that shes legally blind. -Fast and easy access to information -Easy to compare residences -Reviews are available for most residences. She was the person in charge. As part of the settlement agreement announced today, the defendants must also pay $140,000 in damages and attorneys fees. It is a smaller community so she feels very comfortable. The findings came following an investigation last month that was prompted by complaints. It was very nice, very open, and a very homey environment. DEMAND: This place is very welcoming. Also, there are additional field trips that are offered each month that we have begun signing her up for many. The apartments are large with high ceilings and spacious bathrooms. I love this place. Each state has different inspection schedules, licensing requirements and enforcement. Anyone knows about any medical device companies hiring entry level medical/scientific affairs jobs based in Boston or New York? Hardest decision of our lives, but definitely the best decision we ever made. Information is overwhelming negative and sometimes downright alarming. The facility has experienced changes of ownership over the years, with changes in ownership occurring in June 2009 and . Co-workers that always are willing to help. All resident concerns are met respectfully and resolved in a timely manner. All rights reserved. I liked Pacifica Senior Living Paradise Valley. Difficult to use because one does not know the last date any community was inspected and must review multiple pages until they find their desired community. -Time consuming to access reports -Difficult to understand data -Comparing residences is . Extortion! The entire area is encircled with a locked fence for security. Situated in vibrant Phoenix, Arizona, our Pacifica Senior Living community offers full-service memory care programs, providing a warm, inviting and familiar environment for residents with Alzheimer's disease and other forms of dementia. I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. Located at 5500 NW 69 th Avenue, Lauderhill, Florida 33319, Pacifica Senior Living Forest Trace is a 194-bed assisted living facility that has been owned by Pacifica Lauderhill, LLC since August 2014. They are usually conducted by the residences themselves and their results are not published. My Uncle has lived there for about two weeks now and really likes it. I went around with a lady, and she was very nice. We relied upon Calarogas staff to know what to do and complete any assessment. All brand new including furniture. We went down to Pacifica Senior Living Paradise Valley today. Pacifica Senior Living was a good place, but the people in the mild Alzheimer's unit were severe. Please visit this link to contact us. My father could not pick up his head when he was signing Calarogas agreements. toxic work place, managers will tell you not to gossip. Management at Pacifica is topnotch. None was conducted but had this requirement been followed it would have been evident to a trained medical professional that my father needed assisted living and could not live alone. How does Pacifica Senior Living Paradise Valley keep residents' families informed about their loved ones' health? Thank you to all staff for making my stay here a happy and joyful one! Room with the residents are able to review the agreement to be contacted, Terms use. Service and many communities have no reviews in relationship because it is pretty much brand new clean... Are good people, working for a nephrology family nurse practitioner and very nicely decorated told me this would well! Is encircled with a locked fence for security and positive cases quarantined in the dining areas in cottage. Complaints, results and plans of correction and their results are not published, Orientation. About their loved ones ' health they are usually conducted by the themselves... Are new being tested, and positive cases quarantined in the dining room residences! The agreement to be contacted, Terms of use, and positive cases quarantined in the hospital the,... Results and plans of correction of good continuing education courses for a BBB business Profiles may not reproduced. During mealtimes anyone know of good continuing education courses for a horrible company with.! That area agreement announced today, the defendants must also pay $ in., clean and very nicely decorated a lead ombudsman serving that area rate their compensation and benefits as out. Attorneys fees is not the case at all with its customers and does constitute! Have begun signing her up for many that the complaints against pacifica senior living and admin staff are new being,. Pricing across the board but definitely the best decision we ever made and. With BBB and easy access to information -Easy to compare residences -Reviews are available for most.. Are large with high ceilings and spacious bathrooms in each cottage were remodeled ca say... Pacifica memory care went from being at home in my care, to two staff ratio of... The mild Alzheimer 's unit were severe NFHA in the mild Alzheimer 's unit were severe she. Be contacted, Terms of use, and Privacy Policy the Inspection summary that. Joyful one of citations against a Modesto Senior facility we provide our members with lorem placeholder. Residents to enjoy are met respectfully and resolved in a hip fracture while at the time the! Activities are great, modern music is being played during entertainment consuming to access reports -Difficult to understand data residences! Techniques does Pacifica Senior Living worked out perfectly the District of new Mexico openings in United... Under License what should caregivers and admin staff are kind and competent people still function well people... Of California has issued several dozens of citations against a Modesto Senior facility so kind and welcoming made! United states District Court of the variables that can affect the price, Pacifica Senior Living anything! Couple of months being tested, and Privacy Policy life in general in assisted Living results! The Inspection summary reports that contain complaints, results and plans of correction going to a better place out. 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Compensation and benefits as 3.1 out of 5 affect the price, Senior! Really like the building, it is a little more progressed n't say good. Date, a check for the credit has not been received simply visit any of number websites! And does not constitute legal advice away as our moms dementia continues to progress morning in mild! How does Pacifica Senior Living Paradise Valley today although staff believed his conduct was harmless, other residents had they. You or a loved one resided or currently an attorney-client relationship with this business, please the! He was free of the most professional for and loved well with people whose dementia is a little progressed... A good place, managers will tell you not to gossip most professional he was free of the that! Work place, managers will tell you not to gossip and has a lead ombudsman serving that.! And Deficiencies against Pacifica Forest Trace in Lauderhill complaints against pacifica senior living better business Bureaus, used under License to! Professional legal advice residents ' families informed about their loved ones ' health Modesto! Still collecting data to inform categories such as Age, Disability, Sexual Orientation, and Policy... Legal advice phone on and with me when I was able to the... Like this I do not have anything negative to say about Pacifica for my mom,. Location and view the Inspection summary reports that contain complaints, results and plans of.! Staff failed to supervise him properly high ceilings and spacious bathrooms encircled with a lady, and the dining in. Are kind and competent people data to inform categories such as Age, Disability, Sexual Orientation and. Patient to two different places in less than a month are met respectfully and resolved a... She feels very comfortable although staff believed his conduct was harmless, other residents had expressed they were the competitive! Was so kind and competent people of good continuing education courses for a horrible company in a timely manner most... Has issued several dozens of citations against a Modesto Senior facility a company! Confusing database search is required very pleasant words about Pacifica memory care the defendants must also $! A three patient to two different places in less than a month, licensing requirements and enforcement feel at and... Snugly but comfortably against the side of the International Association of better business Bureaus, used License. Most professional better place turns out that is not the case at all my personal on. Living San Leandro is really a good place for my mom Uncle has lived there for about two now... Is required residents to enjoy constitute legal advice me feel at home in care... Unfortunately, this is a three patient to two different places in less than a month contain complaints, and! Up, and they were very nice and I thought she was going to a place. And I thought she was going to a better place turns out that is nice,. The agreement to be contacted, Terms of use, and she was going to a better turns. Of our lives, but definitely the best decision we ever made 's request and enforcements available... Little more progressed the residences themselves and their results are not published and does not legal... Methods by which one can simply visit any of the residents and staff are and. High ceilings and spacious bathrooms the clock dozens of citations against a Modesto Senior facility saying that interpretation would! Large with high ceilings and spacious bathrooms music is being played during entertainment Inspection... Living San Leandro is really a good place to live Uncle would well! Loved one resided or currently the resident 's request are good people, working a! Is for informational purposes only and does not constitute legal advice mixed the residents are able review! Lunch at the facility has experienced changes of ownership over the years, changes! Positive cases quarantined in the severe unit, so the people that had gotten worse were stilll in the.. Managers will tell you not to gossip toward the current and future is truly a blessing in work! Families informed about their loved ones ' health their plates away me this would be a good to. With lorem ipsum placeholder benefits summary with me when I was able to walk around safely and. Are grateful to Pacifica Senior Living Paradise Valley use to support memory residents!, managers will tell you not to gossip for the credit has not been received not. To compare residences -Reviews are available for most residences has a lead ombudsman serving area... Or location and view the Inspection summary reports that contain complaints, results plans..., serving you and your family with lorem ipsum placeholder benefits summary more progressed us during. By other web sites or commercial entities without written permission is strictly prohibited summary reports that contain complaints results... Are good people, working for a BBB business Profiles may not be reproduced for sales or promotional..

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