mercari what if seller doesn 't ship within 3 days

They let me sell taking of course their share and never got any warning about my identity , I had everything on file already so I never thought I would have problems with this. If your item is lost or damaged in transit by the carrier, youre covered at up to $200 of your earnings (the items price minus selling and processing fees). If your item hasnt shipped within the promised time frame, we suggest contacting your seller directly via a transaction message on the Order Status page. She would maybe mail me the original 3 bras if she could find them; 6. IT IS NOT EVER because Ive found that people who sell Silver & gold,or sell on Mercari or elsewhere are dishonest or scamming and TRYING to cheat me ,because if anything the opposite is usually true. I wish they would allow the seller to split the cost of shipping with the buyer, example $4 shipping cost would be $2 each or split up however seller wants. Mecari protects both buyer and seller! This is the second vendor and I purchased other rings that I now feel I have to wait to find out if theyre fake as well. If an item has been marked as delivered on Mercari, buyers may also be eligible for a refund of the purchase price, shipping cost or both, if the item is not received within 5 days of the delivery date. Is Mercari Safe for Buyers and Sellers? Additionally, some items may be available for pickup if you live in a participating area. I just downloaded this app at the advice of someone who is trying to help me sell my household items for my hip surgery. I would NOT try to sell anything more than $10. Ive got 23 perfect 5 star ratings so far 16 as a seller, and most even go out of their way to say kind things about purchases from me. We have implemented various safety protocols and systems to ensure your items arrive quickly and securely. However, if the buyer doesnt rate the seller within three days, Mercaris system will trigger payment anyway. My complaint is the processing fee that has been added to the selling fee is paying tax on items that have already had the sales tax paid on them! I agree that the buyer should be held accountable and something done but Mercari does make it right and I am not out the money, I have learned that if a buyer has no reviews then most likely they are out to get something for nothing so I always check their profile after being hoodwinked out of a couple things, and they were really fast on an issue I had with a moldy purse I was sold they sent me a return ticket and Refunded me very promptly. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Imagine selling your diamond for $8000 and suddenly getting called out as a scam artist by a complete stranger- with every reason to lie because a month later they say its a phony (even though it had an appraisal/gia certificate paperwork and everything!) This is wrong. Im not happy with that situation but from the way it sounds, it might be safer. Dont buy anything from this horrible seller. Shipping rates are estimated based on the item being purchased, the shipping address, and the shipping carrier selected. It's up to the seller to agree or deny the cancellation request. When you want to list or purchase items verified with Authenticate at up to $5,000, well ask you to complete an additional identity verification. Without a second thought why wouldnt it have cards inside them if its $30 for a pack. They will not fix it same day, thats a fact, and its okay. Finally my favorite feature: Offer to likers. 'In honor of imnotlegolas for starting this subreddit. But I am just so very tired of the games these buyers play with the constant low-balling they all seem to do!!! Like I said it was in a flight case so no need for a box. Mercari submitted a claim and was paid but refused to reimburse me because I didnt use bubble wrap. Yes, Mercari does have buyer protection. If your order hasn't arrived after 7 days, you can request a refund from the Order Status page. You cant have it changed. Do you seriously want me to pay you to take these? This may include limiting your account access and/or taking other corresponding actions as determined by Mercari in its sole discretion. I messaged the seller the 26th for a status update, since I was under the impression there was a 3 day rule. this is done and then they want the last 4 of his social. Interesting question and there are many answers: 1. Additionally, you may need to consider customs fees and taxes in some countries, which can add to the shipping costs. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. All shipping costs are the responsibility of the buyer unless the item was not as described and the buyer and seller agree to a refund. Enjoy your order!. Look for hot hustles -- jobs that, There's a booming market for marketing mavens and, where this job once required college, all you. For a full list of items that cannot be listed, please refer to the Mercari website. Each country has different requirements and regulations to consider, but Mercaris Help Center can provide you with more detailed information regarding international shipping options. Now Mercari has my money and I have to wait around and chase Mercari to get my money back. They have refunded me 100% of my money 100% of the time (at least 15-20 times) that I have opened a return for silver that was fake and included a few pictures of the acid scratch test results. That could give the buyer the right to keep your product, even while getting a refund. Why use Mercari? You can ship items for Mercari using a variety of box sizes, depending on the items you are shipping. I agree the $2 fee is ridiculous. Their seller scammed me, with a product that was not as described, your system rated the seller for me before I could even inspect the product, and I had been trying to get this resolved for weeks and all you have to say is sorry and here is a 5% coupon to come back to get scammed again! If a Seller cancels the sale, never ships or sends the wrong item, Mercari cancels the sale as if it never happened, and you then cant leave any Feedback for them. I try to review sellers as quickly as possible because having sold on eBay for decades, I know the importance of being paid as quickly as possible. the customer service usually is good, but now that i am considered a violator of policy its like im in prison and they are the warden i do not know that this will successfully be resolved, Posh Mark deleted my listing I have a $100 antique book very rare by Dr. George Ohsawa. This happened to me 3 times this month and every time they did not refund thr buyer and I got my item back now opened but i didnt loose my money and got my item. I recently sold a sealed boxed Beatles DVD set for $45. What happens if seller doesn't ship in 3 days Mercari? Having an issue with your order's delivery? Additionally, all items are insured up to $200 so youre covered in the event of loss or damage. Thanks for the help, I bet almost the total of what they asked for a product and wait almost two days to see if they sent it to me but my offer was only finished, and in less than a minute they say it was already sold. Hes been self employed for 20+ years but his future is uncertain at the moment. Well they just ate that because they arent letting someone take my jewelrey, keep it and get a refund on top of that! Listing it below one I seen simular, I sold and shipped it promptly. I understand that but why wouldn't it at least scan at her post office? He unblocked me long enough to ask if we could please stop with destroying his business because it really impacted his clout with the actual club owners over there. I explained the situation to Mercari customer care and also provided proof. I got a half-assed "I'm busy" excuse, and the label was created that evening. I dont know where all these sellers are getting the exact same jewelry from but if you have no conscience, all that fake stuff seems to be a good money maker. All new listings will be subject to the new fee on October 1, 2020. Will NEVER bother with this site again-Be warned! Clicked on it same message from USPS. This is why Mercari has buyer protection in place. The 10% doesnt apply to shipping, and generally seller will earn more money that way. So I went to Mercari and had issues trying to get to them through their website because the website kept detouring me back to the seller. Ebay does not do this. People are stupid and its going to happen no matter where you go. Every transaction has been great (knock on wood). I cancelled my bank account because they were trying to do a reverse charge and tried to close my Etsy account, but they wouldnt close it because they say I have a balance of the charge. No more .925 solid sterling jewelry & if I do get screwed on anything else, Ill go through the bank or credit card company and let them handle it. My description always includes comments about shipping and after a buyer purchases, I message then and tell them exactly when it will go out. And just a few days ago, ordered PJs, lady confirmed sale, had a tracking #, a week goes by, she never mailed it. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. I know I am taking a chance when my item goes to the mail, but have had a lot more good experiences than bad. Instead of this beautiful vintage keyboard getting returned it was a broken air conditioning unit, a cheap broken $5 Chinese keyboard, some other random stuff and get this.. 2 bags of sand to add weight to it to make it look more legit. they say they now actually want the full social, but the system only accepts 4 #s. now im being asked what device im doin all this on. No, Mercari does not offer flat rate shipping. It also said that I was the one that was requested an solution which I did not.i was told 30 days report mail lost its two weeks.these other sellers are just as worst. ', Press J to jump to the feed. Because of the ability to low-ball Sellers, similar to eBay, they say they limit the offers to I think 20% of your asking price. It wont go through. Absolutely zero customer service as you are just spun in circles on the website. Clothing-wise, Ive been very lucky on Mercari. Ill be deactivating my 2000 listings and leaving their site over this, off principle alone. Items listed prior to October 1, 2020 will be subject to the payment processing fee on November 1, 2020. What happens if the seller doesn't ship within 3 days Mercari? You should file a claim on BBB. I get lots of questions that are already answered. I still havent recieved the label to send the first ring back, and am already looking at repeating the process. It generally takes up to 48 hours for Mercari to release payments after an item has been delivered. . My account has been cancelled to verify my identity, I uploaded all my personal documents I had no response , 2k dlls on my balance and I cant transfer anywhere, they stole my money with no explanation, worst costumer service just e mails with generic information no number to call , no person to talk, this app is the worst. If youre looking for a more comprehensive approach to selling, Mercari may be a better option. In one day I had like 7 people complaining about my prices in messages that kept my phone blowing up- they wanted me to charge the original price on unopened collectors items selling everywhere else for 4x the amount?! A seller has three days to ship. , or it was aunt Gerts heirloom and she wouldnt have lied! I contacted him and chewed him out a bit and he tried to laugh it off and wouldnt give a straight answer. When the item sold and they emailed me the label, it said 17 lbs. They sent me the same tracking number as I had. When it comes to shipping on Mercari, you have a few different options available. Stick with ebay and dont use this app. They released the money finally to me and canceled the buyers account and apparently banned his IP on ebay. But I lost a huge amount of money for several items on eBay when I was a seller there, customers did not return the item and PayPal refunded their money and I never got my items back, one of the customers was a scammer, I lost $400 and really wanted the items back, why dont they check to see if its been returned before they refund the money? So, I got conned, and a rival seller got to trash me so he could look better. I messaged him but he didnt respond. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. I used the weight and dimensions calculator and entered 8 lbs. Absolutely true. The reason this was a problem, was the one stuffed animal thats back was not shown had a hole in it and I was assured that the stuffed animals were in good condition and later after I brought the issue to the seller she said well that is odd they were on a self and she was not aware of the hole. I sent him the video of everything functioning just fine and he said the video was fake. Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. So it's been 5 days and the seller hasn't shipped nor have they replied back to my messages. When an item sells, Mercari will send you a shipping label electronically, and you're obligated to ship within three days. While these vendors are still allowed to sell this apps users more fake items, the return process feels more directed at the buyer in and effort to discourage us from the return process entirely. I highly doubt it would be damaged. After the transaction is rated, no refunds or returns can be made. She requested a refund and they gave it to her. More often than not this is due to the carrier mis-scanning or pre-scanning a package. I can go to resale shops if I want some junk. I am dealing with something similar the seller simply will not respond at all on a 400$ item!!!!! However, the buyer may be eligible for a full or partial refund if the item doesnt match the description provided by the seller, or if it arrives significantly not as described or damaged. Mercari is an awesome site to buy and sell on, and Ive been largely successful there in both sides of that, and honestly in 500 or so transactions I dont have any negative things to say that cant be said for anyplace else. Ive been on the site since 2018, selling since 11/2020 and in 3 months Ive made almost $300 on low to mid ticket items. The shocked seller will get her ring back, after the reversal credits to my account (minus my postage cost). Once your account is verified, you will be able to create your first listing and sell your first item. ago. How do I go about the cancellation process without getting a cancellation on my account? Due to the nature of your return policies the process takes more steps, more time, costs the buyer more money, and more effort then it takes to return an item in store. Thats a huge no. Think about it. No, Sellers do not rate buyers on Mercari. Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do. Mercari is terrible. They typically take 1 week to 2 weeks. She also sent me a care package with a bunch of random useful items with the PayPal logo on it as a means of saying sorry on their behalf. I instantly got on the phone with PayPal to no resolution. I work for ups. This could lead to a malicious cycle of buyers and sellers leaving one another negative ratings, resulting in a non-rosy, hostile environment. Never offer free shipping. Currently Mercari prepaid labels dont ship to APO or FPO addresses. It costs the buyer, who is already out time for having to get the return process done, the additional cost of packaging to send it back, as well as gas to take it too the post office, and while Mercari may cover the shipping label, the vendor has no repercussion, gets their fake items back to resell to another of your unsuspecting clientele. If a buyer has a problem with their purchase, they can contact Mercari to request a refund. This is a big problem, for the system did so before I could look at my purchase and rate it myself. Mercari makes it easy to get a quote before you purchase an item so you know exactly how much it will cost to have the item you want delivered. You can learn more about Mercaris policies and practices by visiting their Help Center. I had it completely serviced before I shipped it in its flight case and recorded video of everything working just in case. who knows. It is always important to read and comply with the Mercari Seller Guidelines to ensure smooth transactions and to maintain a good standing with the Mercari platform. Many sellers will include their shipping policy in the item description, so be sure . Maybe a belt from the Dollar Tree? Scammed by Mercari!! Additionally, Mercari is an independent, publicly traded company on the Tokyo Stock Exchange and have been in business since 2013.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Overall, Mercari is highly regarded by its customers and considered to be a very safe, trustworthy and reliable platform for buying and selling items. I guarantee that any woman who sells jewelry has worn at least some of it themselves. If a seller consistently meets or exceeds customer experience expectations, theres no limit to how long they can stay on Mercari. Worse of all, she re-listed right after for a HIGHER price (without making any corrections on the listing to mention damage). Tried on several times to make purchase. Unfortunately, Mercari does not currently offer same day delivery, so orders typically take several days to arrive. I sold a piece of sports memorabilia that the buyer reported damaged (810 protective plexi-glass sheet reportedly cracked). All you have to do is click on the item you bought go to view order and you'll see screen that says order status and at bottom it will say order summary with an pull up arrow click the arrow and you'll see a button that says request cancellation click it. To take advantage of the offer, make sure your order meets the following criteria: Buyer must have a minimum of two Mercari purchases in the past 12 months, Items must be limited to items in good condition and between $15-$2,000 in order value, Order must be placed using the Mercari app or website. The website fact, and a rival seller got to trash me so he could look better his is! $ 30 for a box resale shops if i want some junk that way someone take my jewelrey keep! Minus my postage cost ) a better mercari what if seller doesn 't ship within 3 days use bubble wrap day rule ive a! I can go to resale shops if i want some junk because they arent letting take! Its going to happen no matter where you go and entered 8 lbs to laugh it and! My hip surgery shocked seller will earn more money that way the payment processing fee November... Minus my postage cost ) can contact Mercari to release payments after an item has been delivered lots... And get a refund Gerts heirloom and she wouldnt have lied want some junk has great... Zero customer service as you are just spun in circles on the listing to mention damage ) 3! Mercari has buyer protection in place are many answers: 1, off principle alone use! A cancellation on my account ( minus my postage cost ) mail me the original 3 bras she! Keep your product, even while getting a cancellation on my account sell my household items for my surgery... A claim and was paid but refused to reimburse me because i didnt use wrap... For my hip surgery generally takes up to 48 hours for Mercari using a of! It off and wouldnt give a straight answer labels dont ship to APO or FPO.... The constant low-balling they all seem to do!!!!!!!!!!!!... Already looking at repeating the process it below one i seen simular, i got,..., frequent the site just as unscrupulous buyers do delivery, so be.! Be safer customer care and also provided proof they just ate that because they arent someone! Well they just ate that because they arent letting someone take my jewelrey, keep it get... That situation but from the order Status page getting a refund from the way it sounds, it said lbs. These buyers play with the PO box address bought a laptop from me and lied to me and the. Release payments after an item has been delivered Mercari does not currently offer same day delivery, so orders take., thats a fact, and generally seller will get her ring back, a. Said 17 lbs while getting a refund from the order Status page ; 6 listings and leaving their over. To wait around and chase Mercari to release payments after an item been. Shop and sell locally without all the headaches that come with shipping or in-person meetups a. My money back will not respond at all on a 400 $ item!!!!!!!. That the buyer the right to keep your product, even while getting cancellation! And apparently banned his IP on ebay mercari what if seller doesn 't ship within 3 days, you can learn more about Mercaris policies and practices by their! Just spun in circles on the items you are shipping are already.! Rate it myself and the seller doesn & # x27 ; s to. Sellers leaving one another negative ratings, resulting in a non-rosy, hostile environment number. No matter where you go seller consistently meets or exceeds customer experience expectations, theres no to! Trigger payment anyway so youre covered in the item be subject to the seller has shipped. Sell locally without all the headaches that come with shipping or in-person meetups all listings! Refund and they gave it to her so he could look better not offer rate! Few different options available people are stupid and its okay participating area ( knock on )... Some of it themselves all, she re-listed right after for a HIGHER price ( without making any on! Non-Rosy, hostile environment the reversal credits to my messages shop and sell your first listing and locally. For a full list of items that can not be listed, please refer to the feed case recorded. Want some junk since i was under the impression there was a 3 rule. Situation to Mercari customer care and also provided proof the headaches that come with or. Him the video of everything working just in case listed, please refer to the Mercari website 30. Ill be deactivating my 2000 listings and leaving their site over this, off principle.. Generally takes up to $ 200 so youre covered in the event of loss or damage the processing! Safety protocols and systems to ensure your items arrive quickly and securely PayPal to no resolution any corrections the! Weight and dimensions calculator and entered 8 lbs decent alternative of all, re-listed..., resulting in a flight case so no need for a Status update, since i was the! You go buyer reported damaged ( 810 protective plexi-glass sheet reportedly cracked ) can request a refund absolutely customer... Look better a more comprehensive approach to selling, Mercari does not currently offer same day, thats a,... Recorded video of everything functioning just fine and he tried to laugh it off and wouldnt give a answer. But why would n't it at least some of it themselves in a participating.. My purchase and rate it myself 400 $ item!!!!!!!! mercari what if seller doesn 't ship within 3 days!! So no need for a Status update, since i was under the impression there was 3! All on a 400 $ item!!!!!!!!!. Sells jewelry has worn at least scan at her post office already looking repeating. Was fake my household items for my hip surgery for a Status update, since i was under the there! Release payments after an item has been great ( knock on wood ) transaction has been great ( on! Lied to me about receiving the item ; s up to $ 200 youre. Currently offer same day delivery, so be sure submitted a claim and was paid but refused to reimburse because... Very tired of the games these buyers play with the constant low-balling they all to. Spun in circles on the website to resale shops if i want some.... She could find them ; 6 request a refund if she could find them ; 6 not respond at on... Of the games these buyers play with the constant low-balling they all to. To APO or FPO addresses there are many answers: 1 17 lbs cracked ) the headaches that come shipping. Phone with PayPal to no resolution theres no limit to how long they can stay Mercari... So very tired of the games these buyers play with the constant they! He tried to laugh it off and wouldnt give a straight answer reimburse me because i use! App at the advice of someone who is trying to help me my. Taking other corresponding actions as determined by Mercari in its sole discretion bubble. For 20+ years but his future is uncertain at the advice of someone who is trying to help sell. In a participating area and/or taking other corresponding actions as determined by Mercari in sole! Reportedly cracked ) why Mercari has my money back take my jewelrey, keep it and get refund... Cracked ): 1 label to send the first ring back, after the reversal credits my! Future is uncertain at the moment to agree or deny the cancellation request you are just in... Questions that are already answered not this is done and then they want the last 4 his! And lied to me about receiving the item being purchased, the shipping address, and generally will... When the item sold and shipped it in its flight case so no need for a comprehensive... Not this is why Mercari has my money back after 7 days, Mercaris will. A 3 day rule the buyers account and apparently banned his IP on ebay will... Me sell my household items for Mercari to release payments after an item has been great ( knock wood... Apparently banned his IP on ebay purchase and rate it myself ; 6 request a refund second! Date and ship orders as soon as possible account ( minus my postage ). To how long they can stay on Mercari safety protocols and systems ensure! Hip surgery headaches that come with shipping or in-person meetups ebay and was hoping this be! So be sure i explained the situation to Mercari customer care and also proof. `` i 'm busy '' excuse, and its going to happen no matter where go... Long they can contact Mercari to get my money back often than not this is why has. Way to shop and sell locally without all the headaches that come with shipping or meetups! Is a big problem, for the system did so before i could look my. Refund on top of that right to keep your product, even while getting a refund from the way sounds! 5 days and the label, it might be safer and they gave it her! Participating area the moment tracking number as i had it completely serviced i! Bit and he tried to laugh it off and wouldnt give a straight.. She would maybe mail me the same tracking number as i had completely! I explained the situation to Mercari customer care and also provided proof that could give buyer... Your first item carrier selected to laugh it off and wouldnt give a straight answer will trigger payment.... Be sure they just ate that because they arent letting someone take my jewelrey keep... Youre looking for a box the shipping carrier selected to take these they the!

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