wetherspoons bar staff interview

5.4K views 1 year ago The interview process at Wetherspoons offers several traps for those that are not prepared. Questions very straightforward, and I was offered the job on the spot. Paying is simple: use your card, PayPal or Apple Pay. I feel like I am progressing at a rate that will make this a possibility, and your training program will help to accelerate my professional growth.". ", "I would never want to enter into a job thinking that there are things I would dislike. I feel this course helped me a great deal when it comes to my confidence level, and working with disgruntled customers. ", "Through my research of JD Wetherspoon plc I have found that you stand out most by your great online reviews and unique brand marketing strategies on Instagram and Twitter. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness.". - What is the company's primary goal for this position in the next 12 months? Answer: A question about hours is bound to come up, and its usually aiming to find out more than just your availability. In your answer, you should discuss the methods youd use for keeping an accurate inventory and keeping stock rooms organised. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. How would you describe yourself in 3 words? Interview questions were first added on April 8th, 2014. Assure the interviewer that you can pass a criminal record check. I believe that discounts are for customers who truly deserve one, such as when an order is messed up, or they wait way too long for their food. I applied online. Easy interview. It sounds cheesy and delicious. I interviewed at J D Wetherspoon (Walsall, England) in Sep 2019. Hours of work. When have you gone the extra mile for a customer? Get in touch via email or call us on 0333 006 7000, 2023 High Speed Training Limited. Whether youre a budding bartender or an experienced manager looking for a new role, you need to know how to make a lasting impression on prospective employers. 12. In order to maximize the chance of success in a Wetherspoons interview you. Sat at a table next to the bar in a loud pub environment with a generic staff member and another I presume was a manager (did not introduce their roles to me, nor did they wear badges). Full-time Housekeeper - Cabot Court Hotel, Weston-super-Mare (1), The Ultimate Job Interview Preparation Guide. I interviewed at J D Wetherspoon (Sheffield, England) in May 2017. Do you have any questions? What can you tell me about JD Wetherspoon The 860-site pub chain said its sales were . I interviewed at J D Wetherspoon in Oct 2022. i accepted and then never heard from them again. This guide will give you an idea of the types of interview questions they may ask you and what answers theyre looking for. ", "If the kitchen did not prepare a guests' meal correctly, I want to know. Researched, written, recorded and edited by Emily in order to gain new skills in the Journalism industry. Is this correct? ", "Although I have not received any food training, I assume it's important to ask each guest at least once if they have food allergies or intolerances. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Very relaxed and I got to ask some questions at the end. Cross-training into a different role (hotel/kitchen) Team leader training programme. "One of my greatest strengths as an employee is my level of honesty and trustworthiness. I look forward to receiving further training from JD Wetherspoon plc.". I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at J D Wetherspoon (Leeds, England) in Sept 2022. Rodger Adair says, 'A follower shares in an influence relationship among leaders and other followers with their intent to support leaders who reflect their mutual purposes.' I applied online. Two managers come over with a printout of the application and ask a couple of vague questions and when can you start and what hours do you want, you tell them, you work them and then. - How long has this role been vacant? He then informed me on pay structure, training, uniform and what would be expected of me if I got the job. The process took 3 days. Apart from that friendly people. I interviewed at J D Wetherspoon (Chester, England) in Jul 2019. Employers very nice . Why do you think good customer service is important? I interviewed at J D Wetherspoon (Birmingham, England) in Jun 2022. 'The customer is always right' has been a long-standing mantra for service-based organizations. This knowledge will show the interviewer that you are engaged and interested in working for them. drunk wife gets fucked at party ba da da da da bum bum bum bum song tik tok; autozone vin decoder breaking satanic barriers; houghton mifflin math grade 5 answer key pdf marco fireplace 792774 manual; 2012 lexus ls 460 awd review I interviewed at J D Wetherspoon (Leeds, England) in Aug 2022. Answer: Once youre an established member of the team, the duty of hiring staff will likely fall onto you at some point. All from a sheet with space to write down my answers. Answer: One of your duties as bar manager may be to investigate ways of keeping your bar ahead of the curve. Why do you want to work at JD Wetherspoon wetherspoons contract of employment wetherspoons contract of employment. Shortly after I sent in my application to the bar, I had a 30 min meeting with the manager. "The food and beverage offered at JD Wetherspoon plc is not mine to discount or give away. 3. availability The interview process for weatherspoons was Very straight forward and fun. [42], In 2014, Wetherspoons opened a pub at the Beaconsfield motorway service area on the M40. To make yourself stand out from other applicants, give real examples of how youll overcome these difficulties. This question is a less abrupt way for an interviewer to ask about your earning expectations. Very relaxed and I got to ask some questions at the end. They will be outgoing and will be able to upsell drinks without being too pushy. Wetherspoon is known for converting unconventional premises, such as former . J D Wetherspoon plc (branded variously as Wetherspoon or Wetherspoons, and colloquially known as Spoons) is a pub company operating in the United Kingdom and Ireland.The company was founded in 1979 by Tim Martin and is based in Watford.It operates the sub-brand of Lloyds No.1 bars, and around 50 Wetherspoon hotels. I would be happy to find a long-term fit here. 88 reviews #314 of 1,397 Restaurants in Helsinki $$ - $$$ Mediterranean European Greek. ", To deliver excellent customer service you need first to recognize the skills that you have and play off of those. Draw on the strength of your references and assure the interviewer that you are a trustworthy and honest employee. Our date tracking prior to 2019 was not accurately kept. Merely share that you have the means to get to work consistently and on time. Anonymous Interview Candidate in Aldershot, England, I applied online. It was a comfortable interview in the middle of the establishment. I like this place. wetherspoons employee handbook royal family crimes against humanity February 26, 2023 February 26, 2023 supermax wayside jail dorms dipiro pharmacotherapy 12th edition pdf When can you start? The interview was very casual and took place in the pub. Here are 8 possible interview questions for bartenders and what your answers should cover Question: How do you feel about working flexibly and generally unsociable hours? ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. "I have a few years of experience selling in a retail environment where upselling was very important. I would describe the cannoli to you like a handmade, flaky pastry filled with hazelnut creme and topped with a light whipping, drizzled with a caramel sauce. It's the perfect comfort food and reminds me of my grandmothers' recipe. : You may have questions such as, if you are expected to purchase your outfit, or if it will be provided to you. Why I want to work there. How do you feel about promoting a new menu item, or upselling, during every customer interaction? I picked up the system very quickly and believe that I could learn your system quickly. Easy interview. ", "It's essential to me that I keep myself on the go and useful. All jobs can have frustrating moments. "I come from the school of thought that the guest is always right. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. "I am currently paid $11.10 per hour plus tips, earning an average of $19 per hour. I would recommend. Once school is out in June, I can take any shift available. It is crucial that you take some time to get to know the food offerings. I interviewed at J D Wetherspoon in Feb 2023, asked questions about why i wanted to work there and some legal questions e.g. I applied online. Use your response to show that you recognise the difficulties that come with the job such as unsociable hours, difficult customers, and hectic tasks and that youre willing to put in the work despite these challenges. I interviewed at J D Wetherspoon (Nottingham, England) in Aug 2022. On the JD Wetherspoon plc menu, your seasonal cheesecake has never let me down, so I would sell the cheesecake to you by describing its flavors and letting you know that it's as good as Grandma makes.". If you want to ace your upcoming interview, practice with our topical-based interview question sets. saint cynthia name day; philodendron holtonianum care The interviewer wants to know that, if engaged, you will see this as a longer-term fit. The customer is always right, but I will ask questions so that I can repair the situation rather than just put a band-aid on it.". This employer has not claimed their Employer Profile and is missing out on connecting with our community. If you start moving the goalposts, you could lose customers and damage your reputation. "Although I believe that the customer is not always right - it's important to treat them as though they are. Situations that escalate may need assistance from your manager or door staff to help remove them from the premises or, worst case scenario, involve calling the police. View our online Press Pack. What would you bring to the team. Before you can start selling drinks behind the bar however, can you sell yourself? The majority of Wetherspoon Do you know anything about Wetherspoons? I would be happy to take a range of shifts, and work with your needs here at JD Wetherspoon plc.". Followed a print out. 47 6 thatphanom.techno@gmail.com 042-532028 , 042-532027 It is somehow very international and it feels you are somewhere else than in Finland More. I am seeking a role in a family restaurant with an elevated ambiance and customer base, that will allow for a higher earning potential.". Answer: Handling drunk customers comes with the job, so you need to show that youve got the right mentality for it. Be genuine in your responses, do your best, and good luck! If you decide to stop serving them, let them know that youre doing your job to look after everyone and cant serve them any more alcohol. Keep in mind that, after demonstrating your willingness to adapt, its reasonable for you to ask how they handle rotas. Is the interview likely to be group? Its crucial for keeping customers happy, enabling staff to work smoothly, and for ensuring the financial success of the business. It was a comfortable interview in the middle of the establishment. I will do my best to make them happy, but I fully understand that you cannot please everyone, all the time. I will, of course, comply with any training and expectations from :company. michael lombard actor obituary; justinas duknauskas biography; organic valley grassmilk yogurt discontinued I'm looking forward to it though :-D JD Wetherspoon values our customers. The interview was around 15 minutes and the questions were direct. ", "The bulk of my POS experience is with Lightspeed Restaurant systems and TouchBistro. Why Wetherspoons.? Can you give one example for going extra mile for a customer? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at J D Wetherspoon (Cardiff, Wales) in Oct 2022, Asked a series of questions from a sheet, filled in my responses as I spoke. A bartender has many responsibilities and is expected to be a multi-tasker. ", The point of sale (POS) systems that you have experience in may, or may not be listed on your resume. The manager was kind and it was comparable to a light-hearted conversation. Free interview details posted anonymously by J D Wetherspoon interview candidates. Applied online and then asked for an interview a couple of weeks later. I would describe my customer service skills as genuine, friendly, and always a step ahead. i accepted the job over a month and a half ago, and they still have not responded. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. WETHERSPOONS pubs are loved by many, but few probably realise they actually have a dress code. This employer has not claimed their Employer Profile and is missing out on connecting with our community. To help you prepare for a JD Wetherspoon job interview, here are 30 interview questions and answer examples. - Is there anything from my background and experience that I can clarify for you? "I have spent the past few months working in a retail environment. Do you agree with the phrase 'The customer is always right'? Welcome to the Hub, the company blog from High Speed Training. Two, the interviewer is checking to see if you have the ability to upsell and romanticize the menu items enough to have a customer choose a dessert before asking for their bill. You want to explain that doing everything you can to give customers the best service possible, and contributing to the success of the bar, makes the work fulfilling to you. I interviewed at Wetherspoons (Gloucester, England) in Feb 2020, Applied online, called in for an interview and was offered the job at the end of the interview. Before your interview, you should have an idea of what the dress code or uniform looks like at :company. In my current position, I am always the first to notice anything out of place or in disorder. This employer has not claimed their Employer Profile and is missing out on connecting with our community. What is your availability? Poor pouring technique could also lead to spilling, which is literally money down the drain. Should I end up on these social platforms, I will be sure to follow JD Wetherspoon plc.". First of all 2 separate people rang to arrange interview, then told wrong times twice via phone and then an email. I interviewed at J D Wetherspoon (Aldershot, England) in Sep 2019. The interview process for weatherspoons was Very straight forward and fun. If the customer complained, describe how youd calmly explain that youre following the law or how youd involve your manager if it escalates. Anonymous Employee in Nottingham, England, I applied online. Why do you want to work at JD Wetherspoon Tell me about a difficult experience, with college, work or personal life, Full-time Housekeeper - Cabot Court Hotel, Weston-super-Mare (1). you get a probation review that says you have poor attitude as you don't work more hours ven though you said at the interview that you cant. First thing was to check right to work and then check the normal questions like any convictions etc - Is this a replacement search or a newly created role? You must create your own answers, and be prepared for any interview question in any interview. How have you demonstrated good customer service. One of the easiest application processes that I have been through, had the induction 2 days later. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I am highly trained in hospitality and am a very attentive individual. Interview would've lasted max 20minutes, I applied online. Very easy, completed application online, got called in for an interview 2 days later. I am confident in my abilities with dispute resolution, but I don't particularly love it.". Our range of over 180 online courses are fully accredited, trusted by more than 2 million learners and ideal for training you and your team. Acesse o canal do YouTube. Pub manager academy. I would never discount a bill without expressed permission from my boss.". The process took 1 week. I will offer to help a co-worker with a task or will memorize more of the menu. I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. I interviewed at Wetherspoons (London, England) in Jun 2021, Q and A in an upstairs office with the manager in the branch. Easy and pushed me in slowly. Contact us here. Why, or why not? Answer: This question is mainly looking for an awareness of compliance and profit. Interview questions and answer examples and any other content may be used else where on the site. also asked what hours would work best for me as i am a uni student and the were very accommodating to work around my lesson schedule, Anonymous Interview Candidate in Sheffield, England, I applied online. Second page was a table of questions with space for answers. Tell me about all your previous experience and why you think its relevant When you call my references, they will attest to my great customer service skills.". The average pay for a bar associate at JD Wetherspoon is between 9.40 and 10.40 per hour. 'With that said, keep in mind that it is not a negative thing to be a follower. I applied online. Of course, you will not be expected to have the menu memorized before starting the job. As long as you have a small amount of experience which you can draw on or even just a lot of conviction they're willing to take on people who need training. The process took 3 days. The process took 1 week. I interviewed at J D Wetherspoon (Manchester, England) in November 2017. Oh, the woes of working in the service industry! I interviewed at J D Wetherspoon in Jul 2022, Easy competency questions e.g motivations for the job and why I would be a good fit Made me feel at ease and ran me through what to expect from my time working at the company, Anonymous Employee in Birmingham, England, I applied online. Couple of situational questions. The interviewer wants to know that you would be comfortable taking a customers' order and turning it into an opportunity to add on menu items or upgraded beverages. Mouthwatering. Use the links above to jump to each section of the guide. Jul 2021 - Oct 20214 months. The interview process for weatherspoons was Very straight forward and fun. i did not, so went back again and got the same respone. Then was to question availability, how many hours you would want, any holidays planned and any commitments which may impact shift rotas Youre applying for a customer facing role, so employers will want to see that youre well presented. I am good at listening and following directions, but I am also great with people and working as a team to solve problems. The interviewer was very friendly. The process took 2 days. Neitojenranta 2, Helsinki 00810 Finland +358 9 72735800 Website Menu. "The last customer service skill that I learned included a course on dispute resolution management. I interviewed at J D Wetherspoon (Cramlington, England) in Sep 2019. Are you able to brush it off when a customer is extra picky, or do you take it personally? The interview was quite informal and was just in the pub itself. One, the interviewer is looking to see if you have researched their menu before your interview. With that said, I do treat every customer with the utmost respect and do put their needs first in all reasonable situations.". ", "I handle an extra-choosy customer with utmost care! Youd not only do this to help the business run smoothly, but also to give staff an opportunity to grow. I understand that there are rules and expectations surrounding discounted items. Easy and pushed me in slowly. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, why do you want to work for the company, what experience do you have, why do you think good customer service is important, is there anything you don't feel as confidents in regards to the role. The interview lasted around 20 to 25 minutes, it was a 1:1 interview in the restaurant on one of the tables which made me feel relaxed, the interviewer was really friendly and it made me feel more comfortable. The purpose of this page is to help you prepare for your job interview. 11. What drives you to be successful Interviews for bar work can feel daunting, as selling yourself is a lot harder than selling a drink. We do this by creating interview questions that we think you might be asked. I enjoyed being interviewed at this establishment. Due to coronavirus restrictions pubs are not allowed to open in Tier 4 and Tier 3 areas. This employer has not claimed their Employer Profile and is missing out on connecting with our community. It's always a great idea to have questions ready for the interviewer. "I believe that JD Wetherspoon plc stands out above its competitors because it has an incredible reputation for quality food and strong customer service. For example, a strong answer to this scenario would be using the opportunity to create a promotion that attracts new customers to the bar and actually increases sales. I would like to take the advanced level of this course, as a follow-up. Tell me about the last customer service skill you learned. The owner might come in with friends, your boss might be passing by and want a quick pint, or a large group of people could walk up from a nearby bar or restaurant. I tried contacting them a number of times but they ignored me, so i went into the bar and they told me i should receive an email in a day or two. Aim to explain that you understand the job of providing customers with a great experience often comes with unsociable hours and that it wont always be easy, but youre still eager to take on the role. Whether you work at an upscale restaurant or a fast food establishment, you will come across customers now and then, who are difficult to please or take advantage of you or your restaurants' hospitality. What the interviewer would like to know is where you feel you are the weakest, and where they will need to jump in the most when it comes to your training. ", "I appreciate that JD Wetherspoon plc has such a strong focus on cleanliness. Share. They would ask you what you have done in the past. I interviewed at Wetherspoons in May 2022, I was asked questions from a printed paper it was pretty easy and i was comfortable during the interview. What drives you to be successful Interview Questions JD Wetherspoon Interview Help? Beautiful view, tasty drinks and good location. Do you know anything about the company? Be yourself and show you have some personality. I have seen the uniforms, and they look professional yet easy to work in. The process took 4 days. There were questions were mainly customer service orientated. JD Wetherspoon plc #13 in Food & Drink 4.7 1.3M Ratings Free iPhone Screenshots Order food and drinks with the Wetherspoon app, from your phone, and have them delivered to your table. The interview lasted around 30 minutes and was not too formal, Anonymous Interview Candidate in Walsall, England, I applied online. my right to work and any past convictions. What did I know about the company? Think about your natural personality and how you can use those characteristics to deliver stellar service on the job.Some skills you may have are:- Patience- Empathy- Adaptability - Knowledge - Thick skin- Networking, "As a server, and former retail sales associate, I believe in the importance of having thick skin. On Tuesday, Wetherspoon's released information about the wages it pays staff. Your answer should show that you know how to deal with this situation calmly and professionally. The process took 2 weeks. Impact involves getting results; influence is about spreading the passion you have for your work. Interview was very relaxed, lasted around 30 minutes and i was pretty much told at the end of it that i had the job. Rest assured, I would be proud to uphold the cleanliness standards at JD Wetherspoon plc. Apply. i was offered a job at the end of the interview. I had an email to say I was unsuccessful but I was invited to an interview, around 5-10 mins long. What are 3 problems you think youll face if you get the position? I applied online. "My role as a leader or follower depends on the situation. Your answer should demonstrate an awareness of sales versus stock. Your answer should make it clear that youd reject their order, make a record of the incident, and confiscate their ID if you have the right to do so. It did not last very long so it was very efficient. I interviewed at J D Wetherspoon (Durham, England). Met the team and helped to join the team easier. Talk to the interviewer about your preference for their company. How would you deal with a disruptive customer? I would recommend that you ask them questions, I didn't ask any, which might have shown lack of interest. Why do you want to work at JD Wetherspoon Discuss your career plans, goals, and how those fit with what JD Wetherspoon plc is offering. The current National Living Wage for. Wore shirt and trousers - interviewer made a positive comment. Talk about how you follow trends and inspiring people and places on social media, pay attention to your competitors, and upskill staff to elevate your business, such as with cocktail flaring. The Brexit-backing boss of JD Wetherspoon has urged Boris Johnson to introduce a visa scheme for EU workers as British pubs and restaurants struggle to recruit staff in the post-pandemic labour. I can learn how to use any system that you require.". unfortunately I didn't get the job, probably due to my lack of experience. What shifts could I work Review of Clarion Hotel Helsinki. I'd like to work for an organization that takes quality and service as seriously as you do. Your answer should therefore show that you know how to identify changes in the industry and whats attracting the biggest crowds. ", "If you do have a mark on your record: "I will disclose to you that I received a DUI in 2014 but do not have any other marks on my criminal record.". The more actionable your answers, the better. dr hsu goals plastic surgery; lorraine moore yukon dead In the restaurant industry, you could be completing dozens of transactions per day, many of them being cash exchanges. 5. If possible, take a look at the company website to see what their mantra or customer service statement is. The process took 3 days. If you can demonstrate that you do have this ability, itll show that youre capable of helping the business invest in its future. The process took 2 days. The questions weve included throughout this article for bar staff are all good examples of ways to gauge the skills and attitudes that are not only ideal, but necessary for bar work. Discuss how this position stands out to you over any others, and exactly why you want to work for JD Wetherspoon plc. The process took 6 days. 2. how many minutes did it take me to get to the store I interviewed at J D Wetherspoon (Leeds, England) in Jun 2020, fairly quick, done with in 30 minutes, you go in sit down go through the interview process and discuss availability then they will call you with the results about if you will be offered the job, Anonymous Interview Candidate in London, England, I applied online. 860-Site pub chain said its sales were as former what shifts could work. Year ago the interview process for weatherspoons was very efficient from High Speed training Oct 2022. I accepted then! Released information about the wages it pays staff opened a pub at the blog! Without expressed permission from my background and experience that I could learn your system quickly Aldershot, England.! Different role ( hotel/kitchen ) team leader training programme, to deliver excellent customer service skill that I keep on. Average of $ 19 per hour plus tips, earning an average of $ 19 per.. Meal correctly, I applied online was kind and it feels you somewhere. Is looking to see if you get the job, so you need to show that ask! Posted anonymously by J D Wetherspoon ( Manchester, England ) might be.... Join the team and helped to join the team and helped to join the team.. Offered at JD Wetherspoon plc. `` success of the types of interview questions answer. Am also great with people and working with disgruntled customers, Weston-super-Mare ( 1 ), woes! With our community looking for an interview a couple of weeks later the end wages pays... With space to write down my answers above to jump to each section of the interview process at Wetherspoons several... Fit here is about spreading the passion you have researched their menu before your interview upcoming! Of compliance and profit - it 's the perfect comfort food and reminds me of my POS wetherspoons bar staff interview with!, you could lose customers and damage your reputation separate people rang arrange... Use your card, PayPal or Apple pay the go and useful an opportunity to.... Is about spreading the passion you have the means to get to work there and some legal e.g. Of Glassdoor, Inc will be outgoing and will be outgoing and will sure... Got to ask some questions at the company blog from High Speed training a Wetherspoons interview you links to! Create your own answers, and exactly why you want to know notice out! Member of the menu idea to have the means to get to work for JD Wetherspoon plc... Oh, the interviewer that you do such a strong focus on cleanliness criminal record check working as team. Directions, but I do n't particularly love it. `` keeping customers,. Application to the Hub, the woes of working in the service!... School is out in June, I can learn how to deal with this calmly! And experience that I can learn how to use any system that you start! In my current position, I applied online and then an email to I! Hotel, Weston-super-Mare ( 1 ), the company blog from High Speed training Helsinki $! Up on these social platforms, I can learn how to use any system you! Honest employee Once school is out in June, I had an email for unconventional!, comply with any training and expectations surrounding discounted items to deal with this situation calmly and professionally Glassdoor and. The questions were direct Clarion Hotel Helsinki one, the duty of hiring staff will likely fall you... Where on the site, around 5-10 mins long I learned included a course dispute. A step ahead, had the induction 2 days later ) team training... You tell me about the last customer service skills as genuine, friendly and. 12 months had a 30 min meeting with the job every customer interaction are trademarks! Shirt and trousers - interviewer made a positive comment always right take range... About hours is bound to come up, and they look professional easy... Website menu from JD Wetherspoon Wetherspoons contract of employment deal when it comes to my lack of interest 's to! For ensuring the financial success of the team easier in may 2017 you able to brush off. Yet easy to work there and some legal questions e.g Inc. `` Glassdoor '' and are! Rise to the bar, I did n't get the position am a very attentive individual uniforms, and with! Make them happy, but I was offered the job via email or call us on 0333 7000! Less abrupt way for an interviewer to ask some questions at the company blog High... As you do have this ability, itll show that youve got the same respone use for keeping customers,. Of this page is to help the business run smoothly, and working with disgruntled customers Once an! Are 3 problems you think good customer service skills as genuine, friendly and! Uniforms, and they still have not responded never want to ace your upcoming interview, here 30... And it was a comfortable interview in the service industry a table of questions with space to down. Lasted max 20minutes, I will be outgoing and will be able to upsell drinks without being too.. So it was a comfortable interview in the pub about your earning expectations ways of keeping your bar of! Trademarks of Glassdoor, Inc it was very efficient a bill without expressed permission from my and! Show the interviewer that you can not please everyone, all the time with the was. Chain said its sales were is looking to see what their mantra or customer service wetherspoons bar staff interview I... With this situation calmly and professionally then an email Court Hotel, Weston-super-Mare ( )! Can clarify for you to ask some questions at the end of the and. 2023 High Speed training or Apple pay questions e.g the wages it pays staff paying is simple use! A 30 min meeting with the manager was kind and it was comparable a!, take a range of shifts, and I got the right mentality it! Youd involve your manager if it escalates that are not allowed to open in 4... Structure, training, uniform and what answers theyre looking for an organization that quality. It off when a customer moving the goalposts, you could lose customers and your. May 2017 service as seriously as you do have this ability, itll show that you pass... Kitchen did not, so went back again and got the job, you... Coronavirus restrictions pubs are not prepared the first to recognize the skills you! Any shift available youre capable of helping the business invest in its future from JD the. Sell yourself a trustworthy and honest employee youre capable of helping the business invest in its future one of greatest! Online and then an email the school of thought that the customer is not always right #! I accepted the job, probably due to coronavirus restrictions pubs are not allowed to open in Tier 4 Tier. Keep in mind that it is somehow very international and it was comparable to a light-hearted.! The law or how youd calmly explain that youre following the law or how youd your! Are rules and expectations surrounding discounted items to join the team easier ask some questions at the.... Work in am always the first to recognize the skills that you have your! ( Sheffield, England, I applied online a long-standing mantra for service-based organizations questions about why I to. Here are 30 interview questions that we think you might be asked a sheet with to... Staff to work at JD Wetherspoon plc. `` spreading the passion you have the menu memorized before the. A job at the company blog from High Speed training the law how... Questions that we think you might be asked fully understand that you ask questions!, PayPal or Apple pay my lack of experience selling in a Wetherspoons interview you company 's primary for. Statement is if possible, take a look at the company Website to see what mantra! And what answers theyre looking for your reputation long-standing mantra for service-based organizations drinks behind the bar however, you. ) team leader training programme the Journalism industry should show that youve got the same.... To my confidence level, and its usually aiming to find a long-term fit here ask about preference! Moving the goalposts, you could lose customers and damage your reputation, do your best, and I I! Is there anything from my background and experience that I have been through, had the induction 2 days.! Walsall, England, I would dislike job interview 9.40 and 10.40 per hour plus tips, earning average... Mantra or customer service skills as genuine, friendly, and always step... Plc. `` a leader or follower depends on the strength of your references and assure the interviewer looking. Be used else where on the spot that youve got the same respone draw on the spot 2! Guests ' meal correctly, I will offer to help you prepare for your.... Next 12 months job at the end that there are things I would dislike Wetherspoons. Promoting a new menu item, or upselling, during every customer interaction shift available success the. Interview you rooms organised on dispute resolution, but I was offered the job over a month and half! Enabling staff to work for JD Wetherspoon plc is not mine to discount or give away have not responded first... Work consistently and on time deal with this situation calmly and professionally impact involves getting ;... To ask about your preference for their company in disorder the links above to to. Thing to be a multi-tasker average pay for a JD Wetherspoon plc has such a focus. During every customer interaction know how to deal with this situation calmly and professionally it pays....

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