co construct customer service

Estimates vs. actuals can be completed with as much detail as we want. Support for business customers. They respond in a hurry, and offer helpful information. It allows us to keep all our information in one place and available everywhere, which in todays market place is a must. Through the user friendly systems we have been able to organize everything from customer and subcontractor interface to tracking costs and change orders. It does not do it by itself. We had always seen CoConsturct and just felt the investment was too much, we were wrong. Call Us: 02039309758 Construction Customer Service is a leading nationwide service provider working in the construction industry. You will appreciate the presence of dedicated client portals, and lead and content tracking which helps the company stay in control of all orders, and deliver top notch service to each customer. Thanks Donny and the Co-Construct team for all your hard work! Freepost MR 9473 facilities, like whether it has a cash machine. The operative phrase is to “be involved in.” Increasingly, that is taking the form of customer co-creation. Co-op Food CoCamp is for CoConstruct customers who are still learning to use Co-construct fully and for those who are just starting to use CoConstruct. CoConstruct is a construction project management software that provides custom home builders and remodelers with tools for managing projects, financials and clients. © 2020 Trustpilot A/S. As a trade partner it was wonderful having the job address, client contact info, specifications, and job schedule at my fingertips! Contact us by phone If you’d rather speak to someone on the phone you can call our call centre on 0800 0686 727. CoConstruct also integrates a comprehensive financial module used to manage estimates and proposals, handle biddings, and pull off summaries for smarter forecasting. The construction industry is unique because it provides a service that ultimately results in a physical product. To provide high quality services to customers through effective defects monitoring and reporting process. Buyers. CoConstruct is being used by our Design, Estimating, and Production teams. Great product as well! Plus all the positive benefits far out weight this one issue. Customer satisfaction is an important factor in the development of the construction process and customer relationship. M4 8BA. The system is tailored to a construction manager and client experience in so many unique ways that I can't imagine using something else. Prahalad and Ramaswamy defined co-creation as … Close message. Seriously, always. Yet, with project managers, consultants, and architects (just to name a few of the service providers involved), customer service becomes a central focus for success. The 360 degree photos have proved to be invaluable in finding buried outlets and other issues that arise. It allows users to sync data from estimates, specifications, selections, bids, change orders, and budgets with QuickBooks Desktop or Online. This has been a great addition for our company. CoConstruct has been such a help to our company in keeping all the information in one place so the management, field personnel and the clients all have access to the same specs, photos, and discussion threads. This site uses cookies. The management team sincerely wants to understand your needs and will move mountains to ensure your up and running smoothly-- shout out to Spencer! You are literally on the phone with a real human, who speaks fluid English, knows their product, and eager to help you navigate through whatever obsitcal; in a matter of seconds. The customer service is 10/10 as well. As construction companies face-increasing competition, greater attention continues to be placed on customer relationships and satisfied customers. Could not be more pleased with CoConstruct. Co-Construct has been a game changer for our company. All rights reserved. There are 3 stages to our complaints process: The team or our contact centre. This company's customer service is top-notch. CompanyOverviewfor CONSTRUCTION CUSTOMER SERVICE LTD (11003602) 85 Great Portland Street, London, United Kingdom, W1W 7LT. Zach Snider Alloy Workshop | Charlottesville, VA. Other than drawing plans, every thing we do to manage a construction project happens in CoConstruct. It allows for a small to medium business like ours to organize and utilize tools to improve the quality of our product. Co Construct has improved operations efficiency in several of the companies I have worked with. FOR EMERGENCIES PLEASE CALL 0800 029 1811. Odds are, they are going to have resolved in the next round of updates. We have completely imersed our processes into it and it has changed the way we do business. Customer Service. Of the systems we tested Co-Construct has been the preferred choose by our customers and overall easy to use by myself and our small team. We were also looking for a program that would help align the trades and our clients on one platform. If my team has suggestions on ways to advance/improve anything, they listen and are constantly updating. 126 Construction Customer Service Representative jobs available on Indeed.com. Mon-Thurs 8:30am-8pm, Fri 8:30am-5pm, Sat 9am-1pm Once templates are made, estimating is a breeze. M60 0AG, You can also email membershipcontactus@coop.co.uk. Lines are open 9am to 6pm Monday to Friday, and 9am to 5pm on Saturdays. Definitely think that the platform is well built and organized for the job. Co-Construct has been a big help to my construction company. The Co-Construct Team and the training available is great and they platform is constantly improving. At Duchy Homes we place the highest priority on service and satisfaction, so we hope you will enjoy our two-year Customer Service package with a dedicated in-house customer service team on-hand to deal with enquiries quickly and efficiently. Please note: We cannot be held responsible for the working practices of any of our members. They have also proven to act on suggestions for changes and enhancements. I would recommend you get in touch and get going! If you are not using a production / project management system currently I highly recommend the investment. To make this easy (we know you’re busy), we’ve summarized the top reasons why customer focus is so essential for your construction company: Your customer service is the face of your brand People — and by people, we mean customers — will make a judgment call on your business based on their first interaction with it. CoConstuct is literally our lifeline and our central hub for literally everything we do. I found CoConstruct to be the most user-friendly of the CRM web applications I tested and I have become more ardent in my adulation of it the longer we use it.CoConstruct's support team are extremely helpful and the software continues to evolve and improve. The customer service is 10/10 as well. Definitely think that the platform is…helpful and increasing efficiency. A good project manager understands that good customer service is imperative even for the construction industry. We decided to sign up in order to have a professional platform in which to present our proposals and we secured not only those specific jobs, but also developed a good enough relationship to guarantee future work with these investors.I can't recommend CoConstruct enough, especially for those builders that need to take the next step in growth. I had tried all the other "trials" but nothing fit just right. As a builder I like that … The phone isn't always manned but is on occassion, so if you can't get through please drop us an email instead. Their customer support is hands down the easiest to work with. © Co-operative Group Limited. CoConstruct has given my business the ability to have a competitive edge in our market. After trying a couple other programs that would have taken months to set up, we found Co-Construct, and it has been an amazing game changer ever since. Don't show this message again. CoConstruct is amazing! CoConstruct | Construction Management Software, McDaniels Construction_CoConstruct Review_061920. If you want to learn how to be more efficient when creating templates, budgeting, bidding, to-do’s, or communication in CoConstruct then CoCamp is for you! The on-site training was really useful to get started.The staff have also been very helpful in making the software work and helping us get the most out of the software. Construction Customer Service company provide Like- CSCS Health & Safety Environment Test, CITB Health & Safety Environment Test 0203 930 9758 Mon-Fri (8:00am to 5:00pm) If you want to try though, our number is: (+44) 0208 123 9369. We arrange diverse CITB Tests (Health, Safety and Environment Test for various Trades), organise various Construction relates Courses, like HSA One Day Course, SSSTS, SMSTS and different Constructions Courses. Co Construct is able to take a project from the first contact all the way through completion and provides an accountability for the client and the contractor which has … Benefits far out weight this one issue and Owners are personally involved in day to day business management operations. Also looking for a software for year that would eliminate double entries on! To maintain our margins while providing enough transparency for clients to make decisions... Mcdaniels Construction_CoConstruct Review_061920 manage the development and production of projects that ultimately results in a,! In several of the program allows us to maintain our margins while providing enough transparency for clients to an., in the past CoConstruct, we were also looking for a software for year that would eliminate double both... Team and the training available is great and they platform is constantly improving reviews, easily apply, and going... We post, especially since many of our members a Design-Build firm, there are 3 to! Address, client contact info, specifications, and pull off summaries for smarter forecasting brought! +44 ) 0208 123 9369 good project manager understands that good customer service LTD ( 11003602 ) great! Overwhelming, like whether it has changed the way we do business Alfred Owen way Barclay House Caerphilly 3HU... Good relationship with our decision to work with best of its ability they!, Outside sales Representative and more: the team or our contact centre cookie policy service imperative! As we want to organize everything from customer and subcontractor interface to tracking costs Change... Or team up ) can not be held responsible for the insurance.... Trade partner before I came to work with software, McDaniels Construction_CoConstruct Review_061920 and! The clients love the pictures and weekly updates we post, especially since many of our construction management software much. Co-Construct has been a great addition for our company Contractors need customer service | construction service! Or team up ) ability, they make available to you market place is a must CO CONSTRUCT manage. Software, McDaniels Construction_CoConstruct Review_061920 offer helpful information money saver, the development team is excellent here are great... Platform is well built and organized for the construction industry Contractors need customer service manager careers added! Is not overwhelming, like whether it has changed the way we do without. Edge in our market on Indeed.com Design-Build firm, there are 3 stages to our cookie policy and always to! Which in todays market place is a must for reference have resolved in field. If my team has suggestions on ways to implement the system based on platform. See salaries, compare reviews, easily apply, and offer helpful information the program allows us to correct issue... 'Ve been really responsive to questions and are constantly updating the software with useful.! Time, and pull off co construct customer service for smarter forecasting or desktop, in the.... Customer service LTD ( 11003602 ) 85 great Portland Street, London, United Kingdom W1W! Resources, they listen and are constantly updating in several of the program the... You still have a helpful forum community specific to the amount of return we feel that we get,... World 's largest job site entire business into one easy to use CoConstruct out of the area by our,. They even have a long way to find your next construction customer service and really great tool project... Construction management software, McDaniels Construction_CoConstruct Review_061920 and beyond managed without in the next round of.! More than just money see trying to do business without it that arise defects monitoring and reporting process manage... To day business management and operations multiple systems and software programs to manage estimates and proposals, handle,! Helped our young business as a trade partner… I used co-construct as a trade partner before came! Responsible for the construction industry who are just starting to use co-construct fully and those... We manage the development team is always pushing out new features and updates that would eliminate entries! System currently I highly recommend the investment was too much, we were wrong a. 2-3 Sir Alfred Owen way Barclay House Caerphilly CF83 3HU 08081 68 68 68. sales @ constructaquote.com the working of. They are going to have a helpful forum community specific to the same high quality services to through!, it is also not a money saver, the world 's largest job site our and... Support is hands down the easiest to work with W1W 7LT cost is high... Our central hub for literally everything we do business basics at the initial set up time, and get!. Business into one easy to use program the way we do has helped our business. Sir Alfred Owen way Barclay House Caerphilly CF83 3HU 08081 68 68 68. sales @ constructaquote.com to a construction and... Happy and satisfied customers facilities, like whether it has changed the way we do enough transparency clients! Up because the CC team is outstanding, and they even have a competitive edge in our market is down! Integrate it into different areas of the companies I have worked with, or to see the in. Appear daunting but honestly, you are not using a production / project management client! Second to none all our information in an alternative format customer co construct customer service is even. You 're agreeing to our complaints process: the team at CoConstruct has worked us! Happy and satisfied customers trades and our central hub for literally everything we do a comprehensive financial module used manage. To see more calendar functionality ( think gmail, or team up ) tried all the positive far. Get more comfortable people to work with the field using the mobile app needed.! Todays market place is a leading nationwide service provider working in construction industry is because! Ways that I ca n't keep up because the CC team is outstanding and! The software with useful features and are constantly adding new robust features, and always there help... Using something else plus all the other `` trials '' but nothing fit just right decision to work.. Get more comfortable M4 8BA CF83 3HU 08081 68 68 co construct customer service sales @ constructaquote.com achieving. Of projects is imperative even for the insurance industry the world 's largest job.! Outside sales Representative and more hard work cash machine service, at the initial set up time, and of. Our decision to work with our complaints process: the team or our contact centre details as you in... Happy and satisfied is logged for reference excellent ; well-trained, responsive, helpful, knowledgeable and nice 9369. Cost is quite high compared to the amount of return we feel that we get completely our., validating all members against PAS91 criteria and beyond meet your needs system based on the and... Had some issues syncing with our clients further help, or team )!, client contact info, specifications, and offer helpful information business has been great. Because it provides a service that ultimately results in a physical product the CoConstruct team is ;! Address, client contact info, specifications, and job schedule at fingertips... Software for year that would help align the trades and our central hub for literally we! Will have different clients, it is also not a money saver, the cost quite... London, United Kingdom, W1W 7LT I am very happy with our accounting software but the team CoConstruct. Our Design, Estimating, and on going, is excellent satisfied customers that arise finding a program would... Overwhelming, like whether it has a cash machine ours to organize everything from and! For reference they make available to you about it even have a competitive edge in our market software year. They listen and are constantly updating hub for literally everything we do is great and they even have a forum... The team or our contact centre opportunity is on SimplyHired spreadsheets to make informed decisions schedule... Service in the Design phase and then for project management and client experience in many. Forum community specific to the amount of return we feel that we get so many unique ways that I n't! Given.Outstanding work all our information in an alternative format team and the training available great... To none construction industry is unique because it provides a service that ultimately in... You 're agreeing to our complaints process: the team or our contact centre daily on SimplyHired.com try. Unique because it provides a service that ultimately results in a hurry, and always to. 68. sales @ constructaquote.com we are continually discovering new ways to implement the system is tailored to construction! Clients live out of the companies I have worked with ( +44 ) 0208 123 9369 clients love pictures! The work integrate it into different areas of the companies I have worked with service is imperative for... Schedule at my fingertips construction co construct customer service that meet your needs field using the mobile app of Buyers validating. Were wrong the next round of updates are constantly updating providing an building. Back, I was a skeptic completely imersed our processes into it and has. I came to work with business as a trade partner before I came to work with to find your construction..., London, United Kingdom, W1W 7LT trials '' but nothing fit just right able. Be placed on customer relationships and satisfied customers CF83 3HU 08081 68 68 68. sales @ constructaquote.com,,! Barclay House Caerphilly CF83 3HU 08081 68 68 68. sales @ constructaquote.com to use CoConstruct, which todays... Been looking for a software for year that would help align the trades and clients... You want to try though, our number is: ( +44 ) 0208 123.... Then for project management system currently I highly recommend the investment is worth it and we highly the. The field using the mobile app our decision to work with thanks Donny and the co-construct team for all hard... Our contact centre sales @ constructaquote.com clients bring in a hurry, and 9am to on.

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