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All Dimplex Manuals are available to download on our website. In extremely cold conditions, your baseboard heater may run for a short time and automatically shut off because of a defective thermostat. Don't see your question? Now your heating is never out of reach. automatic switch will turn the heater off and it will not come back on without being reset. 4. The temperature cutoff switch can be reset by unplugging the unit, waiting five minutes and plugging the unit back in. so that it won't run all night). automatic switch will turn the heater off and it will not come back on without being reset. It is normal for the blower to run continuously on some units, however on other units the fan will run only when the heat is activated. I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. 12. Push the switches (located under the thermostat dial /above the digital screen) to the DOWN position. After turning off the unit, always wipe it down with a piece of damp cloth. The Baseboard Heater Won’t Turn Off . If you do not know what your product model number is, please see the below image guides which explain how you can find out the model number on a variety of Dimplex products. To prevent a possible fire, do not block air intake or exhaust in any manner. * So, working in conjuction with the home's primary heating system, Dimplex fireplaces and stoves are capable of taking the chill off just about any size room when required. Just turn the switch to off and give us a call. Turn your electric fireplace off at the unit, and turn it off and unplug the power cable at the wall socket. However, if your systems on/off switch is properly labeled it should be easy. Click the below categories to filter questions and answers. As the inventors of the modern electric fireplace, Dimplex ® guarantees unparalleled flame technology designed to suit any style, decor or application. If there is still no heat then the heater blower assembly must be replaced. Australia. The breaker may have tripped or the fuse has not blown. Some of our models have a battery in the timer, that when flat, will prevent the heater from turning on. For example set from 18.00 to 24.00 and then from 00.10 to 7.00 am, The timer will need to be charged as per the Instruction book. When your baseboard heater won’t turn off, it is because either the thermostat is stuck, or there is a malfunction. If heater does not turn off then you must replace the thermostat. Turn off the power supply and remove it. Do not use on soft This particular room is not used so I want to turn this unit off. HEAT WON'T TURN OFF - separate article to see if the problem is definitely not the thermostat; First Step: Change the thermostat setting up or down. Scoresby VIC 3179 2. Ensure that there is nothing blocking the inlet or outlet to the heater component. The nearby heater may have caused the Quantum to turn off prematurely. How can I attach the exhaust hose to my Portable Air Conditioner. © Dimplex 2019 [ 7 Answers ] Hello. Rang dimplex about this problem and they said its the way it works . Hello. It will be labeled with part number 47-1001, 47-1010-R or APT-1315). Check to make sure that you have power at the outlet. Both of these problems can be solved by replacing the thermostat . Most times the on/off switch for your furnace or boiler is labeled and red in color. I also used this heater in a bigger room , lets say 4 by 4 m and its useless . This particular room is not used so I want to turn this unit off. Refer to the service manual for your particular model to see how to replace any parts, since each model is different. At the top of your storage heater, look for three round polo-like items. Turn off the thermostat, open the circuit breaker: the heaters cool down to room temperature. they are way better . set timer, that your grandchildren might have accidentally input). The remote or the remote receiver may need to be replaces. Ensure the power is switched off to the panel heater. Turn off the thermostat, open the circuit breaker: the heaters cool down to room temperature. If we didn't answer your question above or you have furthers questions, please contact our Customer Care Team. Leave the unit plugged into the power for 72 hours to recharge the battery to solve the issue. Please change the light bulbs. If there is power at the switch but no power elsewhere in the unit then you may need to change the switch. I can't vouch for the safety fire-wise of any other brands. Wish the app had a setting to turn heaters off rather than having to set the temperature to zero. Member. Note: the rest of the house is heated through a boiler and not connected to the electric baseboard unit. A: Dimplex fireplaces and stoves distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. Please move the other heat source - fan heater, a panel heater or a gas or wood burning fire - away from the Quantum. In a situation where electric heaters won't shut off, you are likely looking at some electrical problems in the system. Refer to the service manual for your particular model to see how to replace any parts, since each model is different. Check the remote if the fireplace won't turn off or on. Check to make sure power is present at the main on/off switch on your unit. Short video showing how to reset the thermal cut out on an old dimplex storage heater Q: Why will the heater not turn off? Make sure you pick the correct manual for your appliance. Please check that you have the snow flake symbol illuminated and check that the required temperature is set. Close the circuit breaker: the heaters stay at room temperature. I'm new to forum. Set the thermostat to 70F: heaters warm to around 200-250F. A malfunctioning thermostat could increase your energy bills. I'm new to forum. Note: the rest of the house is heated through a boiler and not connected to the electric baseboard unit. If there is an external remote control receiver box plugged into your outlet, please try unplugging your stove from the side or bottom of the receiver box and try plugging directly into the outlet. Heellllpppp!! Some timers don't have an option to turn the heater on, but only turn the heater off after a set period (e.g. Turn off the thermostat control. By performing a thermostat manual reset, it is possible to repair your storage heater. Explore the range to find the best choice for you. Linear proportional convector baseboard heaters such as this Dimplex model communicate via radio frequency allowing you to install just one remote control for multiple units throughout your home. Want to make sure a minimum temperature is maintained? Leave the unit plugged into the power for 72 hours to recharge the battery to solve the issue. If your problem continues here are a few trouble shooting points: Click here to see the availabel Remote Control Manuals, A: Due to the face that the heater is located on the underside of the stove, we recommend that you place the stove on a hard surface as the underside of the unit does get hot. Defective Thermostat. CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539. Make sure that the exterior intake louvers and heater cavity are free from dirt/dust. 4. If you are skilful, go inside and takeoff the front panel. Use a flat head screw driver to leverage between the half of the basic thermostat with the logo on it and the panel. Insert the extended ribs into the round fitting at the rear of the unit under the tabs in the inside of the fitting. 10. If you are mechanically inclined and handy with a soldering iron, you should be golden with a few checks of the system. -If there is another Quantum - set the Quantum heaters to master/slave mode. Quantum Heater The product model number can be found on the top of the unit, on the right hand side, behind the control unit. Why can I not set a program on my oil filled column heater to operate over night? Ensure thermostat … Ensure the heater is cool before cleaning. The only trouble we've ever had with Dimplex was once when a plug came lose on one of the old heaters and the oil leaked out. This can be performed by removing the external cover that houses the heater then vacuum the heater assembly. Fill out the form and we'll get back to you. With some stoves the blower assembly/heater fan will run without the heat being activated. The models are: 1.5 kW Premium Eco Column Heater with Remote (OFRC15ECCB), 1.5 kW Eco Column Heater (OFRC15TIB), 1.5 kW White Eco Column Heater (OFRC15TIW), 2.4 kW Black Eco Column Heater (OFRC24TIB), 2.4 kW White Eco Column Heater (OFRC24TIW), and the 2.4 kW Premium Eco Column Heater with Remote (OFRC24ECCB). I'm new to forum. The heaters don’t read the correct temperature of the location. We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. It will produce about 5115 BTU of total heat. A baseboard heater that’s running nonstop is a sign of a faulty thermostat. A baseboard heater that’s running nonstop is a sign of a faulty thermostat. on Jul 01, 2010. None of these heaters (eco or oil-filled column) emit fumes. Do not use on soft can not keep up to heat up the room . Install this white double-pole bi-metal thermostat to your white DPEG baseboard heater to have the temperature at your command. A: Please refer to Operation section in the Owner’s Manual. Personally, I prefer the oil-filled column heaters. Forgot to turn the heating off before going on holiday? The double-pole feature provides the thermostat with the capability of turning off the heater … You may have a defective heater switch. . A malfunctioning thermostat could increase your energy bills. Group heaters into zones to easily control and track their energy usage. Close the circuit breaker: the heaters stay at room temperature. 11. You will need to depress the hose down to its smallest size and then pull out the first 3 or 4 ribs. What is the warranty on my Dimplex Appliance? Control and monitor your heating and hot water with Dimplex Control. Turn the heat up with a fully controllable built-in thermostat. My Portable Air Conditioner is not blowing any cold air? Unplug the Dimplex column heater completely off the wall & power point and let it rest for at least 10 minutes (this is an attempt to disable or delete any unwanted settings eg. Why Won’t the Heat Turn Off? Our portfolio includes over 700 quality products, including our iconic electric flame products, a whole host of portable heaters, as well as a diverse range of effective air … I am having trouble with a dimplex EP750 heater installed via a RXWP4 controller and a switched spur. Most times the on/off switch for your furnace or boiler is labeled and red in color. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater. Open the main panel door and look for a tripped breaker. To disconnect the unit, turn the controls off, then remove the plug from the outlet. CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539. Dimplex FX20V bathroom heater runs for 5 minutes then switches off, even if room is cold. If the unit does not turn on, please make sure the heat switch is activated. 12. The temperature cutoff switch can be reset by unplugging the unit, waiting five minutes and plugging the unit back in. I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. High energy bills and inaccurate thermostat readings can be the first sign of a problem before the baseboard heater won’t turn off. Why Won’t the Heat Turn Off? There could be a loose wire in the unit, therefore the wiring will need to be checked, The thermostat may be defective and will need to be replaced, The heater may be defective and will need to be replaced. You may have defective thermostat. This is especially true when the unit is new or it has been stored away for a long period of time. If you feel your appliance is definitely faulty and during the warranty period, please return it back to the place of purchase along with your receipt. Check the heater switch and wall thermostat setting when you confirm it is not the remote. If there is no heat but the blower is still blowing then the thermostat must be changed. Once inserted, turn the hose as if screwing it down till it will turn no further. Just turn the switch to off and give us a call. - UPDATE . Please move the other heat source - fan heater, a panel heater or a gas or wood burning fire - away from the Quantum. Some units will continue to blow when the thermostat has cycled the heat off, if the heat turns on when the thermostat is turned to the right, the unit is operating properly. Please refer to Operation section in the Owner’s Manual. Join Date: Jan 2009. Electric Heating Solutions Backed by over 40 years of global expertise, Dimplex ® is a trusted name in electric heat, ensuring the highest quality, energy-efficiency and comfort. -Ensure that the transducer is plugged in and is sitting correctly in the sump and that the black lead is not crossing the top of the transducer disc, as this can stop the formation of mist. I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. Hello. Also refer to the last page of the Owner's Manual under the Advanced Function heading for more information. Once you have cleaned the unit, plug it back in and turn it on. uses alot of electricity . Posts: 3 Received 0 Votes on 0 Posts Baseboard heaters won't turn off. The heater must be completely switched off and the power point on and not touched for 72 hours. Thread Tools Search this Thread #1 01-17-09, 03:24 PM L. lpknox. Baseboard heaters won't turn off. If your electric fireplace heater won’t turn on, won’t heat or the fan is blowing cold air: Ensure that the fireplace is plugged in and turned on at the wall. Leave the fireplace for a period of time to cool down, and then try using it again. You may have defective thermostat. If your problem continues here are a few trouble shooting points: You may have a defective heater switch. Check the remote if the fireplace won't turn off or on. Check to ensure the batteries are working and replace if required. Dimplex BN2805W31 Baseboard Heater - How do I turn it off? The Baseboard Heater Won’t Turn Off . A digital or mechanical timer that allows you to set the heater to run at specific times or periods. I have two baseboard heaters that are not shutting off. To disconnect the unit, turn the controls off, then remove the plug from the outlet. 10. Turn thermostat counter clockwise to the end. Set the thermostat to 70F: heaters warm to around 200-250F. No mist is being produced when I turn on my Optimyst -Firstly, check that the water tank has sufficient water so that the sump can be filled and covers the transducer. Also refer to the last page of the Owner's Manual under the Advanced Function heading for more information. Check the heater switch and wall thermostat setting when you confirm it is not the remote. Please make sure that the unit is unplugged prior to cleaning. 1340 Ferntree Gully Rd There could be a buildup of dust/dirt or pet hair in the heater assembly. The details of your warranty can be found in your owner's manual. We have compiled a list of the most common questions we get asked about our products and brand. The heater will not work properly without being fully charged. Ensure that the main power switch on the fireplace is turned on. Anywhere. Spot faults and manage multiple sites, remotely, all from one App. Copyright © 2020 Glen Dimplex Americas, 1367 Industrial Road, Cambridge, ON N3H 4W3 Canada, Sitemap | Privacy Policy | Terms & Conditions | Patents. Why does my Dimplex oil filled column heater not work from new. It would be best if you replaced your thermostat to save money on energy costs. The Dimplex PC3010W31 can also provide whole home comfort offering you the chance to heat multiple rooms off one control. Location: Washinton State. Thread Starter. Plug it back … It would be best if you replaced your thermostat to save money on energy costs. The nearby heater may have caused the Quantum to turn off prematurely. Should you wish to place the unit on carpet “Do not place it on high pile or shag carpet. To prevent a possible fire, do not block air intake or exhaust in any manner. -If there is another Quantum - set the Quantum heaters to master/slave mode. It may be on the heater itself or on the wall. However, if your systems on/off switch is properly labeled it should be easy. (the receiver box is a small black or grey box about the size of a deck of cards, this plugs into your outlet and the fireplace plugs into the receiver box. Ensure you have referred to your owner's manual, and performed any troubleshooting. Turning the knob to the counterclockwise just reduces the heat to the lowest level. The remote control may need to be initialized with the stove. I lost my manual, where can I get a new one? 1 switch for 1200W, both switches for 2400W. A: Please refer to Operation section in the Owner’s Manual. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater. The unit may come on and can now be operated with the manual switches. more efficient . If flicking the heater switch does not change the situation then you will need to replace it. Please contact our friendly customer care team on 1300 556 816, The timer will need to be set up to operate until midnight, and then from 00.10 to the required shut off time. If the product you have purchased requires the fan to run only when the heater is on then the heater switch should be replaced or the heater blower assembly must be replaced. 11. If after 72 hours the unit still won't turn on, please contact our Customer Care Hotline on 1300 556 816. If the heat turns on, there is not a power issue. You'll get a second orange light come on just under the thermostat dial, showing that the heating elements are now on. Glen Dimplex Americas has thousands of technical documents including Owner's Manuals, Service Manuals, Assembly Instructions, Installation Guides, Sell Sheets and Specification Sheets. Step 6 Troubleshooting Electric Heaters that Won't Turn Off Written by Doityourself Staff. Turning the knob to the counterclockwise just reduces the heat to the lowest level. This particular room is not used so I want to turn this unit off. If after 72 hours the unit still won't turn on, please contact our Customer Care Hotline on 1300 556 816. Any time. buy a dimplex portable air con . If flicking the heater switch does not change the situation then you will need to replace it. Please use your supporting hand on the other side to pull component up and out.3. If the heating system won't turn OFF, that is if heat keeps being delivered even when you don't want it, set the thermostat to its lowest temperature setting and wait three to five minutes. 4. ... Dimplex won’t fix or improve it. If you have followed this crucial step and it is still not working please return your heater back to the retailer you purchased it from with your purchase receipt if you are still within the 2 year warranty period. We understand that you may have questions about your Dimplex product. Find comfort at home with Dimplex; the trusted name in electric heating, cooling and air treatment for your home. We don't sell direct to the public, Please click here to find your nearest stockist.
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