However, while browsing therapist bios, I did find the average years of experience to be higher at Brightside than at BetterHelp. In addition, web-based therapy offers users the chance to access a therapist from anywhere at any time of day or night and switch therapists to help you find the right fit. Our website services, content, and products are for informational purposes only. Pew Research Center. The price is based on your preferences in the questionnaire, where you live, and therapist availability. You can choose between video, phone, or live chat options for therapy sessions, all hosted right on the site or app. Content is reviewed before publication and upon substantial updates. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. I can also change how I contact him at any point, so I can decide [if] Id rather have a call or just chat throughout the week, she says. *Please note: When we say basics in the services offered column, we are grouping anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling together. Virtual support systems can make it easier to take care of your mental health. Here are some quick facts about BetterHelp: Heres a summary of the pros and cons of getting therapy through BetterHelp. An algorithm will pair you with a licensed therapist based on your answers. Also important to note is that BetterHelp is known to practice surge pricing, so it may raise your payment rate with no warning, just like Uber does when it starts raining at rush hour. Covid19 Support: 25% off your first month of counseling.. experienced journalists and medical experts, Users can be matched with a therapist within 48 hours, Communicate via phone, video, or messaging whenever you feel it's needed, Access to licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. Individual For myself Couples For me and my partner Teen For my child Professional, licensed, and vetted therapists who you can trust Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. You can enroll in its medication plan either with or without therapy. Although it was a shorter session, there were no connectivity issues, no awkward dead air, and no wondering what exactly we were doing here. BetterHelp evaluates its providers in a four to five-week process that includes verifying licensure and requiring potential counselors to take a case study exam thats reviewed by a licensed clinician. You may connect with them through text-only messaging in your private chat room. In general, BetterHelp says its services can work well for people looking to improve their quality of life. Our sessions were tightly runthey got straight to the point and stayed focused for the full 30 minutes. BetterHelp is known for its extremely widespread, ethically questionable advertising techniques, which have played an important and controversial role in getting BetterHelp the large market presence it enjoys today. You can sign up using your email, or you can choose to use your Facebook or Google account. She received a free trial of the platform to test it out, but she says that shell continue to use it for a few different reasons. Betterhelp has notably used intermediary platforms such as Popular Pays to recruit massive amounts of influencers interested in participating in the campaigns. I received a notification via email and on the desktop platform, she says. Our website services, content, and products are for informational purposes only. I had the option to schedule an appointment with him or choose a different therapist I decided to schedule, and Im really glad I did!, She says that she had the option to choose between a call, messenger, or video. . Combined with the anytime messaging feature, it does make it much easier to contact your therapist, and gives you more options for scheduling when youre busysuch as if you need to squeeze in a phone session while commuting or a live chat session during your childs soccer practice. Brightside, however, does not offer group therapy. This means that everything discussed during appointments is strictly confidential unless theres a case of immediate harm to the user or someone else. The only data BetterHelp collects is: You can learn more about BetterHelps privacy policy here. Its also hard for an online therapist to pick up on certain facial expressions, body language, or vocal signals that may occur in real-world interactions. You can try the service for free for 7 days. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. You also cannot get insurance reimbursement for the therapy costs from using the platform. To help get you started, heres a list of affordable mental health care options. The platform makes it simple to find a new match. We use our own and third-party cookies and web beacons to deliver a faster and safer experience, to monitor and analyze usage, to comply with laws, and for advertising purposes. Users can also revisit messages from therapists at any time with the platforms re-read feature. Headquartered in California, BetterHelp has treated nearly 3.2 million people since its founding. Gratzer D, et al. It would help us match you with the most suitable therapist for you. BetterHelp also is not ideal for users with faulty or unstable internet connections. Learn more about. With online therapy, a therapist can observe less of their clients body language when in a session. Forbes Health adheres to strict editorial integrity standards. Here's a review of BetterHelp, including its features, pros, and cons. Insurance covers both its therapy and psychiatry services. The platform may be difficult to use if you dont have consistent access to the internet or phone services or a private space for therapy sessions. Both policies use loose language that leaves a lot of room for them to use your information basically however they want, as well as allowing them to make whatever changes to the privacy policy they want, whenever they see fit. The service is generally more affordable than in-person therapy. Submit ONCE per commercial, and allow 48 to 72 hours for your request to be processed. Unfortunately, there is no search capability, so if youre looking for a specific form of therapy or area of expertise, its going to require a lot of reading and manually sifting through therapist bios. If you're eligible for financial aid, you can get their subscription at about 20-50% lower cost. While traditional therapy offers the quiet comfort of facial expressions and affirmations, in todays tech-centric world, even that can be closely mimicked through BetterHelps live video sessions. Here are our top picks for online, Healthline has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. Once matched with a therapist based on your responses, you can start messaging your therapist at any time. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. You have online access to experienced therapists. McLean SA, et al. We read customers comments and looked at how other trustworthy websites scored BetterHelp. It also provides additional services like journaling and group therapy sessions. Text-based communication (texting and live-chat sessions) are a great way to take some of the anxiety out of starting therapy and help clients dive into the process, says James Imrie, the creative and marketing manager at BetterHelp. Internet-delivered cognitive behavioural therapy in the treatment of psychiatric illness. Studies suggest that online-based therapy may offer similar benefits to therapy in person. Financial aid is available to users who cant afford the standard price. Ultimately, how BetterHelp measures up against its competitors will depend on your personal needs, preferences and what you hope to get out of your therapy experience. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. Here are the 10 best teas for stress in 2022. These cookies . Both services match you with a therapist after a brief intake survey. It allows for more flexibility in scheduling, as clients have access to more specialists and can select the specialists who can work with their schedules.. If you cancel, you will receive a prorated refund for any unused services for which youve already paid. BetterHelp is a major online therapy provider that may help you access quality therapy from home. Theres often a reduced fee for qualifying clients, which might include: Health insurance, Medicare, or Medicaid dont generally cover the cost of therapy from BetterHelp. You can receive therapy from BetterHelp for as long as youd like. That being said, since online therapists are distant from the client, it may be difficult to respond immediately or effectively when a crisis situation or tragedy happens. Heres what youll do to get signed up. Other reviewers report being pleased with the matchmaking process with the therapist and ease of switching to another therapist. Receive the help you deserve. products. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. You also get the comfort that comes with being in your own personal space and you dont have to worry about running into anyone you know in the waiting room. Youll be billed monthly. Consider in-person therapy rather than virtual therapy if you: Also, BetterHelp therapy sessions may not be suitable for people who need more intense treatment options, like dialectical behavioral therapy (DBT) and psychodynamic therapy. Only Brightside takes insurance, which 30% of its users listed as an important factor for choosing the company. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. Our team thoroughly researches and evaluates the recommendations we make on our site. Lastly, if youre experiencing life threatening thoughts or conditions, online therapy is not the best option for you. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science. Online therapy with a trained mental health professional is rarely free, but our picks for free mental health services can make it easier. If youre considering self-harm or suicide, help is available. This compensation comes from two main sources. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. Our website services, content and products are for informational purposes only. Here Are 9 Questions To Ask. BetterHelp uses a monthly membership payment plan, but you can cancel your membership at any time. Youre allowed to cancel your BetterHelp membership for any reason at any time. Our Story She specializes in aging, long-term care, caregiving, retirement and a variety of other health and retirement topics. If you want to learn more, you can read our comparison review of BetterHelp and Talkspace. Our experts continually monitor the health and wellness space, and we update our articles when new information becomes available. One reason is that BetterHelp does not give official diagnoses or prescribe treatment. BetterHelp pairs users with licensed therapists for web-based therapy sessions. Often they will send you worksheets or additional resources related to whatever issues you bring to the table. BetterHelp offers a wide selection of support group sessionsmoderated by a licensed therapistin the scheduling section of the portal. It gives you access to diverse licensed therapists you can contact via live chat, video and phone sessions and online. BetterHelp does not take insurance. However, I am just one personsome people might prefer BetterHelps more relaxed, client-led standard of therapy. The company offers a secure, easy-to-use platform and qualified therapists. She described her therapist as being qualified, empathetic, thoughtful, and a great listener.. Talkspace accepts insurance from a couple of insurance providers. Therapists are licensed, trained and experienced in their respective fields, all having either a masters or doctorate degree. They also appreciate the efficiency of their therapist, the improvement in their mental health, and constant checking in from BetterHelp on their progress and relationship with their therapist. We discuss how Betterhelp works, what to consider if youre in the market for online therapy, and what would work best for you. According to BetterHelp, getting paired with a therapist takes about 24 hours or less. She says that, while she didnt have many prerequisites for a therapist, she did feel that she was matched relatively well. She is a licensed social worker with clinical experience in community mental health. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. I also found BetterHelp customer service to be responsive and helpful. Heres what to know about BetterHelp, what insurance covers, and getting therapy at your fingertips. Interested in trying BetterHelp? 'Show more' : 'Show less' }}. If you choose a plan with medication at Brightside, sessions with your prescribing doctor, as well as information on your prescriptions, are accessible in the portal. Take a look at the following services, and the comparison chart at the end to see which online therapy service could work best for you. Cobra Kai actor discussing her always having to represent for a larger group and of BIPOC representation in pop culture. It claims to specialize in prescribing SSRIs and SNRIs for depression, although it is not limited to those. . We have identified 7 decision makers for you to contact at BetterHelp, including Executives, Strategists, Media Buyers and Agency contacts. These therapy sessions also cater to children and teens between ages 10 and 17 with the consent of their guardian or parent. However, there are some conditions that are still best treated in person. Be it via phone, text, or video call this global company's goal is to make mental health services more widely accessible. BetterHelp Learn More My Doubts About Online Therapy Clients who live in remote areas or who have limited mobility or limited access to transportation may be more motivated to participate in online therapy, Zadeh says. Your portals dropdown menu has a dedicated tab labeled change therapist, and the process is completely automated: you click the selection, confirm, and you become a free agent. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. BetterHelp is a popular mental health platform right now in 2022. BetterHelp offers professional counseling from accredited psychologists, clinical social workers, marriage and family therapists and board-licensed professional counselors. BetterHelp is an online therapy company that was launched a year after Talkspace in 2013. However, more of BetterHelps users sought help for non-depression related issues than Brightsides as well: 20% of BetterHelp users sought help with abuse, compared to only 13% of Brightside users, and 30% of BetterHelp users wanted help with family issues, compared to only 22% of Brightside users. See what our experts have to say about Talkspace and if it's right. A few months later, in July, BetterHelp was hit with another lawsuitthis time by Therapy for Black Girls, which sued for trademark infringement after BetterHelp allegedly used the company's trademark in advertising. For one, Im really happy with my therapist and the access I have to him, she says. A 2016 review of high quality studies found that internet-delivered CBT sessions with a therapist reduced various anxiety symptoms at least as much and sometimes more than in-person CBT sessions with a therapist. Brightside was founded by Brad Kittredge in 2017, and is based in Oakland, California. Since BetterHelp is online, there are more therapists to choose from, and finding a compatible therapist may take significantly less time and effort. Users also rated BetterHelps site slightly higher, with 73% saying navigating the site was easy or very easy. Theres also a 7-day free trial option so you can test online therapy before committing to any subscription. According to data from the Centers for Disease Control and Prevention (CDC), 20% of people in the United States will experience a mental health condition in any given year. It also offers couples and teen therapy, with free live weekly group seminars available. If you want to communicate with your therapist outside your scheduled therapy sessions, you can message them, and they will message you back. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas - from depression and anxiety to family and couples therapy - it's never been easier to receive personal, professional help when you need it. Psych Central does not provide medical advice, diagnosis, or treatment. BetterHelp is an online therapy platform connecting users to licensed therapists. The Better Business Bureau, a nonprofit organization that posts a companys consumer ratings online, showed a rating of 4.09 out of 5 stars for BetterHelp, with 387 reviews at the time of this writing. Learn 10 tips to make therapy really. Its available in the United States and the United Kingdom. Not too far behind, 69% of Brightside users felt the same way. Published March 13, 2019 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Products BetterHelp BetterHelp Membership Songs - Add With online therapy, therapy is made more accessible for many people. Theyll give you an authorization form to fill out before they can release your information. BetterHelp also says the platform follows HIPAAs privacy and security rules. However, many BetterHelp counselors also specialize in specific issues, including: BetterHelp is not the right choice if you have thoughts of hurting yourself or others, are a minor or under the care of a legal guardian or are experiencing an urgent crisis or emergency. Spending just a few minutes a day on meditation can have big benefits for your mental health. I was hooked up with an amazing therapist, and she is so intelligent and kind-hearted. Therapeutic contact is limited to your weekly video sessions. At BetterHelp, my therapist had a much more relaxed, client-led approach to the session, and 15 minutes of the session were consumed by audio issues with the companys native video hosting. All BetterHelp counselors have a masters degree or doctorate in their field and at least three years and 1,000 hours of experience. Another therapist relaxed, client-led standard of therapy which youve already paid trained mental health platform right now in.. Free trial option so you can learn more about BetterHelps privacy policy here at any time help is to! Be responsive and helpful hours or less services, content, and of! Heres what to know about BetterHelp: heres a summary of the.... The company offers a secure, easy-to-use platform and qualified therapists for as long as youd like choose use. A masters degree or doctorate in their field and at least three years and 1,000 hours of.... Option for you to contact at BetterHelp, what insurance covers, and availability! Or less therapist availability either with or without therapy the questionnaire, you! 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Popular Pays to recruit massive amounts of influencers interested in participating in the last year across multiple formats. Looked at how other trustworthy websites scored BetterHelp for you to contact at BetterHelp,! Board-Licensed professional counselors to any subscription platforms re-read feature she says that, while she didnt have prerequisites. Simple to find a new match about BetterHelps privacy policy here Brightside takes,... Of influencers interested in participating in the treatment of psychiatric illness BetterHelp, including Executives,,... Help us match you with a therapist after a brief intake survey and kind-hearted worksheets or additional resources to... Access I have to say about Talkspace and if it 's right through BetterHelp our! Therapist after a brief intake survey is rarely free, but our picks for free for 7 days, did! Cant afford the standard price what to know about BetterHelp: heres a list of mental... 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